Grand Rapids,MI,USA Job:Courtyard By Marriott Front Desk Agent-Quick
Posted on October 24, 2025
Role Based in Grand Rapids, MI, USA
Position: Courtyard By Marriott Front Desk Agent - Quick Hire! (Based in Grand Rapids, MI, USA) Employer: AHC Hospitality (Hiring in Grand Rapids, MI, USA) Based in: Grand Rapids, MI, USA, MI (our main Grand Rapids, MI, USA branch) Status: New Grand Rapids, MI, USA listing (actively interviewing).
Pay: Benefits: This role offers a competitive benefits package. Clear growth pathways at our Grand Rapids, MI, USA office.
Core Focus
This role centers on your professional skills within the a dynamic space in Grand Rapids, MI, USA.
- This Grand Rapids, MI, USA-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our AHC Hospitality team in Grand Rapids, MI, USA, MI is growing.
- Benefit from working in Grand Rapids, MI, USA, a key hub for the a dynamic industry.
AHC Hospitality is a distinguished hospitality company renowned for its diverse portfolio that encompasses hotels, restaurants, and resorts. The company stands out by offering guests unique and memorable experiences across all its properties, which include premium venues such as the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. AHC Hospitality prides itself on creating environments where guests feel welcome and valued, whether they are attending large events, dining in intimate settings, or enjoying luxurious accommodations. Beyond delivering exceptional service to guests, AHC Hospitality is deeply committed to fostering the growth and professional development of its team members, recognizing that the success of the company is inherently tied to the success of its employees. The company offers a range of opportunities that cater to various personalities and career aspirations, encouraging potential associates to find the property that best suits their style and skills.
The Guest Care Associate role at AHC Hospitality is a full-time position offering both first and second shift hours, with weekend availability required. This role is integral to ensuring guests receive exemplary service from arrival to departure, enhancing their stay through professionalism, friendliness, and problem-solving aptitude. Responsibilities include handling front desk operations such as reservations, room assignments, and managing guest inquiries and special requests. The position requires strong interpersonal skills and the ability to navigate a dynamic, guest-focused environment. Employee benefits are comprehensive, including medical, dental, and vision insurance, weekly and daily pay options, a 401K plan, paid vacation, discounted downtown parking, free employee meals, and discounts at hotels and restaurants. This role provides a valuable opportunity for individuals seeking a career in the hospitality industry to join a respected leader in hotel and resort management and to contribute actively to an organization dedicated to quality and guest satisfaction.
- high school diploma or general education degree GED
- six to nine months related experience and or training or equivalent combination of education and experience
- ability to run walk and stand for upwards of 8 hours
- knowledge of hotel operating systems
- strong interpersonal and communication skills
- weekend availability
- ability to handle guest inquiries and resolve complaints professionally