General Manager - Quick Hire!

Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the hospitality industry. The company has established itself as a dominant player in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's global portfolio reflects an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues annually. The company offers comprehensive expertise throughout all stages of the hospitality property lifecycle, including planning, development, recapitalization, and disposition. Alongside its expertise, Highgate is noted for creating bespoke hotel brands and utilizing industry-leading proprietary revenue management tools designed to identify and predict evolving market dynamics, driving superior performance and maximizing asset value. Supported by an executive team made up of some of the most experienced hotel management leaders, Highgate is a trusted partner for top ownership groups and major hotel brands worldwide. The company operates corporate offices in London, New York, Dallas, and Seattle to support its diverse portfolio and ensure exceptional management standards. This role is based at the La Quinta Charleston - Riverview located at 11 Ashley Pointe Drive in Charleston, SC, and involves the position of General Manager. This full-time, yearly compensated role entails overarching responsibility for the hotel's profitability through focused revenue generation, effective cost control, guest satisfaction, and the development of employees. The General Manager is charged with upholding the integrity and standards of the hotel as part of Highgate's Select Service Division. Responsibilities include daily oversight of operating departments through department heads, leading weekly staff meetings and training sessions to align with Highgate's hotel standards, and managing financial operations such as budget productivity levels and checkbook accounting procedures. The role also involves partnering closely with the Director of Sales to drive sales efforts, including client engagement, account calling, and hosting events. In addition to financial and operational management, the General Manager will play an essential role in developing future managers through competency training, conducting regular inspections, ensuring compliance with corporate policies, and fostering a positive team-oriented environment focused on guest satisfaction. This leadership position demands a dynamic individual capable of multitasking, problem-solving, and maintaining high accountability for team performance and guest experience. The role also requires active participation in management coverage, interviewing management candidates, conducting performance appraisals, and implementing disciplinary actions when necessary. Overall, the General Manager will be a vital contributor to the ongoing success and excellence of La Quinta Charleston - Riverview, reflecting the innovative and quality-driven approach for which Highgate Hotels is known.

• At least 6 years progressive experience in hotel or related field
• Or a 4-year college degree and 4 to 5 years related experience
• Or a 2-year college degree and 5 to 6 years related experience
• Ability to exert up to 20 pounds of force occasionally and/or up to 10 pounds frequently or constantly
• Maintain warm and friendly demeanor at all times
• Effective verbal and written communication skills
• Effective listening and clarifying concerns
• Ability to multitask and prioritize
• Attend required meetings and trainings
• Participate in M.O.D. coverage
• Regular attendance complying with hotel standards
• High standards of personal appearance and grooming
• Compliance with hotel policies and safety standards
• Effective problem handling skills
• Ability to understand complex information
• Maintain confidentiality
• Perform additional duties as assigned