General Manager - Indianapolis, IN

Ivy Hospitality is a renowned company in the hospitality industry, specializing in select service and extended stay hotels. Known for its strong commitment to delivering exceptional guest experiences, Ivy Hospitality embodies core values such as inclusivity, collaboration, and dynamic leadership. The company focuses on maintaining high standards of service, operational excellence, and financial performance across its portfolio of hotels. Emphasizing a supportive and engaging work environment, Ivy Hospitality fosters a culture where team members are motivated, empowered, and provided with opportunities for professional growth. Their hotels consistently strive to exceed guest expectations while adhering to brand standards and industry regulations, ensuring a safe, welcoming, and enjoyable stay for every visitor. The role of Hotel General Manager at Ivy Hospitality is a pivotal leadership position responsible for overseeing the day-to-day operations of a select service and extended stay hotel. This role is ideal for a hands-on, collaborative leader who is passionate about driving guest satisfaction, financial success, and team engagement. Reporting directly to the executive leadership team, the Hotel General Manager will lead various departments including front desk, housekeeping, maintenance, and food and beverage, where applicable. The successful candidate will ensure compliance with both brand and company policies, manage financial performance such as budgeting, forecasting, and cost control, and implement innovative cost-saving strategies. Integral to this role is the ability to mentor and develop a diverse team, including Assistant General Managers, Executive Housekeepers, Maintenance Technicians, and F&B staff, creating an inclusive and positive workplace culture. Key responsibilities include maintaining exceptional guest service standards, resolving guest issues promptly, monitoring feedback for continuous improvement, and collaborating with sales and revenue leaders to maximize hotel occupancy and revenue. The General Manager will actively engage in local market sales and community events to enhance the hotel's brand presence and market share. Additionally, this role requires meticulous attention to regulatory compliance across local, state, and federal laws, along with the enforcement of health and safety protocols to safeguard guests and staff. Offering a salary range of $75,000 to $85,000 annually based on experience, this position presents an exciting opportunity for seasoned hospitality professionals dedicated to operational excellence and people-first leadership at Ivy Hospitality.

• College or higher level education
• Minimum of 3 years progressive hotel management experience
• Experience with financial management including budgeting and cost control
• Strong leadership and team development skills
• Excellent communication and interpersonal abilities
• Ability to collaborate across departments
• Hands-on leadership approach
• Knowledge of hospitality industry standards and regulations