General Manager

Checkers & Rally's is a renowned quick service restaurant (QSR) chain committed to making a meaningful difference in people’s lives by serving not only their Guests but also their Franchisees and Team Members. As a leader in the fast food industry, Checkers & Rally's has established itself as a top choice for customers seeking quality, speed, and excellent service in the QSR space. With a strong focus on operational excellence, community engagement, and employee development, the brand continuously strives to foster an environment where both employees and guests feel valued and motivated. The General Manager role at Checkers & Rally's is a critical leadership position within the Corporate Field Operations team. This position is responsible for executing the overall restaurant plan by achieving sales and profit goals while delivering outstanding guest and team services. The General Manager plays an essential part in ensuring that the restaurant operates smoothly, efficiently, and profitably, fulfilling the core mission to be the first choice for guests and employees alike. This position demands strong leadership and business skills to manage the budget, analyze sales data, and direct efforts toward continuous improvements in service and operational efficiency. As a General Manager, you will oversee all restaurant operations with a focus on maintaining high standards of cleanliness, safety, and service excellence. The role requires hiring and developing qualified team members, ensuring proper staffing for all shifts to keep operations consistent and guarantee guest satisfaction. Training plays a significant part in this role, demanding that you coach both team members and managerial staff on company policies, procedures, and outstanding guest service practices. Handling complaints and policy violations diligently and fostering an engaging and fun work environment for employees and guests are key responsibilities. To succeed in this role, you must have a high school diploma or GED, with preferred certification in food safety. Previous management experience—ideally over two years—in the QSR industry is crucial to understanding the fast-paced dynamics of restaurant operations. Proficiency in Microsoft Office and other general systems is needed to manage budgets and sales data effectively. Strong verbal and written communication skills are also essential, as the role involves consistent team interaction, coaching, and problem resolution. The position requires flexibility concerning work schedules and the energy to thrive in a demanding environment. Commitment to the company’s core values of integrity, service, excellence, and bold growth is vital to align with the brand’s mission and culture. At Checkers & Rally's, the workplace culture emphasizes operational excellence, thorough training, and personal growth opportunities. Employees experience comprehensive benefits, including medical and dental plans, reward programs such as bonuses and incentives, and special recognitions like an all-expenses-paid annual cruise. The company’s supportive environment enables the General Manager to develop career paths and grow within the organization, reflecting a commitment to both individual and business success.

• High school diploma or general education degree (GED)
• Preferred food safety certification
• Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
• Basic math skills
• Microsoft Office and general systems experience
• Strong verbal and written communications skills
• Ability to work flexible schedule and extended hours
• High energy to keep up with a fast paced environment
• Commitment to core values of integrity, service, excellence, and courage to be bold and grow