General Manager

Checkers is a dynamic and fast-growing quick service restaurant (QSR) franchise known for its commitment to delivering exceptional food and unparalleled guest experiences. With a reputation for quality, speed, and affordability, Checkers has become a preferred dining destination for customers seeking delicious meals in a convenient setting. This establishment has built a strong brand presence through a focus on operational excellence, innovative menu offerings, and a dedicated team that prioritizes customer satisfaction. At Checkers, the culture revolves around teamwork, respect, and a commitment to making a positive difference in the communities it serves. As a part of the Field Operations team at Checkers, the General Manager plays a pivotal role in ensuring that the restaurant becomes and remains the first choice for both guests and employees. This position is central to executing the restaurant's plan by driving sales and profit goals while delivering excellent customer and team service. The General Manager oversees all aspects of restaurant operations, including budgeting, staffing, training, and maintaining high standards of cleanliness and safety. They manage the profit and loss (P&L) statement carefully, ensuring that the restaurant meets or exceeds its financial targets. The General Manager's responsibilities extend beyond financial management to fostering a positive work environment where employees are motivated and empowered. They are instrumental in recruiting and hiring the right candidates, ensuring shifts are adequately staffed to maintain smooth operations, and providing ongoing training and development for team members and managers alike. By regularly analyzing operational data, the General Manager identifies opportunities to enhance sales, improve service efficiency, and implement strategic initiatives that drive growth. A key part of the role involves addressing guest feedback, resolving complaints promptly, and upholding company policies to preserve the brand's integrity. The General Manager is dedicated to creating a safe, clean, and enjoyable environment for both guests and employees, reinforcing Checkers' reputation as a welcoming and fun place to work and dine. Checkers supports its team members with comprehensive benefits, extensive training and development opportunities, and a career path designed to help employees excel. The company values core principles such as integrity, service, excellence, and the courage to be bold and grow, encouraging its leaders to embody these values in their daily work. This role suits individuals who thrive in fast-paced settings, can effectively manage multiple priorities, and are passionate about leading teams to success. It offers an exciting opportunity to join a vibrant company with a strong focus on team and guest satisfaction, career advancement, and operational excellence.

• High school diploma or general education degree (GED)
• Food safety certified preferred
• Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
• Basic math skills
• Microsoft Office and general systems experience
• Strong verbal and written communications skills
• Ability to work flexible schedule and extended hours
• High energy to keep up with fast-paced environment
• Commitment to core values of integrity, service, excellence, and courage to be bold and grow