General Manager

Checkers & Rally's is a renowned quick-service restaurant brand known for delivering delicious food and superior guest experiences across its widespread franchise locations. With a commitment to quality, speed, and customer satisfaction, Checkers & Rally's has established itself as a leader within the fast-food industry, focusing on burgers, fries, and other classic American fare. The company emphasizes creating a positive impact by serving its franchisees, teams, and guests with dedication and passion. As part of its expanding team, Checkers & Rally's offers a dynamic work environment that values integrity, excellence, and courage, aiming to be the first choice for both guests and employees alike. Joining Checkers & Rally's as a General Manager within the Corporate Field Operations team means stepping into a pivotal role that directly influences restaurant performance and guest satisfaction. This role is structured around realizing the company’s restaurant plans by achieving targeted sales and profit goals while delivering excellent service to both guests and team members. The General Manager oversees all facets of the restaurant's daily operations, including staffing, financial management, and maintaining food safety and quality standards. This position is ideal for professionals with a passion for fast-paced environments and a commitment to fostering a safe, clean, and enjoyable atmosphere for employees and guests. The General Manager is responsible for managing the profit and loss (P&L) aspects of the restaurant, consistently evaluating operational data to develop strategies that enhance sales and efficiency. Moreover, the role demands strong leadership skills to identify staffing needs, recruit appropriately qualified team members, and ensure shifts are adequately staffed to maintain seamless operations. Another critical part of this job includes training team members and managers on operational procedures, service standards, and company policies to uphold the brand’s reputation. Handling and responding to guest complaints and ensuring compliance with policies are part of daily responsibilities, requiring both diplomacy and decisiveness. This position also requires someone who can provide ongoing performance feedback and coaching to staff, helping employees grow professionally while maintaining high standards within the restaurant. The ability to keep the working environment safe and fun is equally essential to encourage team morale and guest satisfaction. Candidates will bring a blend of operational expertise, people management skills, and a commitment to upholding Checkers & Rally's core values while thriving in a fast-paced, challenging setting. Career growth and personal development opportunities are prominently supported, positioning this role as a strong stepping stone for future leadership roles within the company. Checkers & Rally's values individuals who are energetic, adaptable, and driven by excellence. The company prioritizes employee growth through comprehensive training programs and offers competitive benefits including medical and dental plans, bonus incentives, and unique rewards like an all-expenses-paid annual cruise. This role presents an exciting opportunity to contribute to a respected brand, lead a passionate team, and impact business success while enjoying the benefits and rewards of a career with Checkers & Rally's.

• High school diploma or general education degree (GED)
• food safety certification preferred
• over 2 years of restaurant management experience, preferably in quick service restaurants (QSR)
• basic math skills
• proficiency with Microsoft Office and general computer systems
• strong verbal and written communication skills
• ability to work flexible schedules including extended hours
• high energy and stamina for fast-paced work environment
• strong commitment to integrity, service, excellence, and courage to be bold and grow