Full Time-Fulfillment Team Lead-Opening-$18 Per HOUR-Kent,WA,USA,WA

Lowe's is one of the largest home improvement retailers in the United States, serving millions of customers annually through its extensive network of stores and e-commerce platforms. Founded on the principles of customer-centric service and quality merchandise, Lowe's has grown to become a trusted name in home improvement, offering a wide range of products including appliances, tools, hardware, building materials, and garden supplies. The company is known for its commitment to delivering excellent shopping experiences both in-store and online, supported by a knowledgeable and friendly staff. Employing thousands across various departments, Lowe's values diversity, inclusion, and career growth, providing employees with comprehensive benefits and opportunities to develop their skills in a dynamic retail environment. The Customer Service Associate role at Lowe's plays a pivotal part in maintaining the high standards of service and operational excellence that the company is known for. This position involves direct interaction with customers, helping to identify their needs, provide product information, and assist with locating and purchasing merchandise. The role requires a proactive approach to customer service, ensuring that every visitor receives personalized attention and support. Beyond customer interaction, the associate also engages in fulfillment activities including picking and staging orders for delivery or pickup, verifying product accuracy against invoices, and collaborating cross-functionally with other departments like the PRO team to meet service standards. Safety and store maintenance are also integral aspects of the job, demanding adherence to safety protocols, detection of security risks, and upkeep of a clean and organized retail space. The position is hourly, with a pay range between $17.50 and $18.20, depending on factors such as location, experience, education, and training. Starting pay may vary accordingly. Lowe's emphasizes the importance of certifications for equipment operation like forklifts and other machinery involved in moving merchandise efficiently and safely throughout the store. This role is well-suited for individuals who enjoy a fast-paced, customer-focused environment and are committed to contributing to a positive shopping experience while supporting store operations. Employees in this role benefit from a comprehensive package including health, dental, and vision insurance, paid time off, retirement plans with company match, and access to education support programs. Furthermore, Lowe's promotes a workplace culture that prioritizes safety, security, and inclusivity, offering a supportive environment where associates can thrive personally and professionally. Opportunities for advancement and skill development are embedded within the company's ethos, making it an excellent place for those seeking a stable career in retail customer service and operations. Overall, this position offers a balanced combination of customer engagement, operational duties, and personal growth within a leading retail company.

• high school diploma or equivalent preferred
• ability to operate forklifts and other store equipment with certification
• prior experience in customer service or retail environment preferred
• ability to communicate effectively with customers and team members
• ability to work flexible hours including weekends and holidays
• physical ability to lift and move merchandise as required
• commitment to follow safety guidelines and procedures