Front Office Receptionist - Quick Hire!

Salish Lodge & Spa is a distinguished and iconic Pacific Northwest resort renowned for its stunning location overlooking the 268-foot Snoqualmie Falls. This small luxury resort offers guests a unique blend of natural beauty and sophisticated amenities, including a world-class spa that specializes in regionally inspired treatments, multiple dining options with restaurants boasting an award-winning wine list, and various recreational activities nearby. The lodge is perfectly situated just 30 minutes east of downtown Seattle and within 40 minutes of Seattle-Tacoma International Airport, making it an accessible yet secluded retreat for visitors seeking relaxation and exceptional service. Part of Columbia Hospitality's esteemed portfolio, Salish Lodge & Spa exemplifies the company’s commitment to creating exceptional experiences and delivering hospitality excellence. Columbia Hospitality itself is a national management and consulting company with over 25 years of expertise in managing award-winning hotels, resorts, residential communities, golf clubs, bars, restaurants, conference centers, and venues. It is consistently recognized as one of Washington’s top employers, fostering inclusive, fun, and values-based cultures that support team members' growth and success. The Front Desk Agent role at Salish Lodge & Spa is a critical frontline position responsible for greeting, assisting, and delighting guests from their arrival to departure. This hourly position is offered at a competitive pay rate of $22 per hour, coupled with the unique perk of getting paid daily, allowing employees financial flexibility. The Front Desk Agent efficiently manages the check-in and check-out process, including room credits, issuing keys, handling guest inquiries, resolving issues, and coordinating special requests. This role demands exceptional multitasking skills, a friendly and professional demeanor, and the ability to thrive in a fast-paced and dynamic environment. As a vital member of the front office team, the agent supports financial and service-related functions to ensure every guest feels valued and has a memorable experience worth repeating. Employees in this role benefit from Columbia Hospitality’s comprehensive rewards package, including paid time off and holiday pay, medical, dental, vision, disability, and 401K plans, plus employer contributions to HSA/FSA accounts. The company emphasizes values-based and inclusive culture (#OMGLIFE) and encourages continuous personal and professional development through online learning platforms, volunteer opportunities, committee participation, and career growth initiatives. Salish Lodge & Spa is more than a workplace; it’s a community that prioritizes respect, inclusion, accountability, creativity, enthusiasm, and honesty, aligning with the broader mission of Columbia Hospitality to create exceptional hospitality solutions marked by genuine care for people. This ensures that as a Front Desk Agent, you not only build your career but also enjoy a supportive and enriching environment where you can make a meaningful impact every day on guests and colleagues alike.

• High school diploma or equivalent
• Previous experience in hospitality or customer service preferred
• Ability to communicate effectively in English
• Basic computer skills
• Availability to work flexible hours including weekends and holidays
• Cash handling experience preferred
• Ability to use property management and communication systems
• Strong interpersonal skills and professionalism