Front Office Manager - Home2 Suites - Denton, TX

O'Reilly Hospitality Management, LLC (OHM) is a forward-thinking and rapidly growing hospitality management company dedicated to delivering exceptional guest experiences through a commitment to sustainability, health and wellness, community involvement, and philanthropic outreach. OHM empowers its team members at all levels of leadership, providing opportunities for personal and professional growth in a supportive and collaborative environment. The company believes that every team member has a unique contribution to make, encouraging innovation and engagement to make a real impact in the hospitality industry. With a focus on fostering a positive workplace culture, OHM values detailed-oriented and passionate individuals who want to be part of a company that prioritizes both employee well-being and guest satisfaction. Currently, OHM is seeking a Front Office Manager for their Home2 Suites by Hilton location in Denton, TX. This full-time position plays a crucial role in maintaining and enhancing the operational standards and guest services of the hotel. The Front Office Manager will supervise front office operations, including recruiting, hiring, conducting performance evaluations, training and development, and addressing disciplinary actions. The role requires maintaining OHM and brand standards for service quality to ensure guests receive world-class care. The manager will also collaborate with other departments such as Housekeeping, Food and Beverage, Sales, and Engineering to maximize profitability and guest satisfaction. The Front Office Manager is responsible for achieving budgeted revenues and expenses, maximizing departmental profitability, and contributing to the financial and operational planning of the front office. This role actively participates in property revenue meetings and hotel sales efforts, helping to drive business growth. The manager ensures proper scheduling in line with labor standards and occupancy forecasts while delivering comprehensive staff training. Responsibilities also include managing cash, credit control, guest security, emergency procedures, and reputation management through timely response to guest feedback. Candidates must exhibit strong leadership, organizational, and communication skills, along with the ability to multitask, resolve problems efficiently, and motivate a diverse team. Experience with brand-specific property management systems and proficiency in Microsoft Office are required. OHM offers competitive benefits including 401(k) and Roth 401(k) plans with company match, health, dental, vision, and life insurance, paid time off including parental leave, career growth potential, hotel and restaurant travel perks and discounts, and earned wage access from day one through DailyPay. This role is integral to upholding OHM's values of guest service excellence, team member satisfaction, safety culture, and wellness. If you have the drive to lead a front office team in a hotel environment and are ready to contribute to a company with a vibrant culture and commitment to community and sustainability, OHM invites you to apply.

• Associate or bachelor's degree in hospitality management, management, or business
• two-year supervisory experience, one-year line-level experience, or an equivalent level of education and experience preferred
• standing for long periods of time
• light work exerting up to 40 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects
• may be required to lift in excess of 40 pounds on occasion
• inside work environment not substantially exposed to adverse conditions
• reports to work for scheduled shift on time and in uniform in accordance with company policy
• complies with all company policies and procedures pertaining to position and duties