Front Desk Team Member - Brownsville - Quick Hire!

Gold's Gym is a globally recognized fitness center known for its comprehensive health and wellness services, state-of-the-art equipment, and commitment to creating a motivating environment for its members. Established as a leader in the fitness industry, Gold's Gym provides members with a variety of workout options, including personal training, group classes, and nutrition coaching, all designed to help individuals achieve their fitness goals. The company emphasizes community, customer service, and a supportive atmosphere that encourages personal growth and wellness. Employees at Gold's Gym are part of a passionate team dedicated to enhancing the overall member experience through professionalism, enthusiasm, and a shared love of fitness. The Front Desk Team Member role at Gold's Gym is a vital position responsible for welcoming all members, guests, and staff warmly as they enter the gym, creating a positive first impression that reflects the gym's values. This role controls access at the front door, facilitates member check-ins, handles guest registrations, and assists with inquiries about gym policies and services. As the initial point of contact for the club, the Front Desk Team Member plays a key role in maintaining a secure and organized environment, providing administrative support, and enhancing customer satisfaction. This position requires excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced fitness center environment. Responsibilities also include assisting with retail sales, managing inventory, supporting membership sales and account updates, and ensuring compliance with safety standards. The Front Desk Team Member works closely with the Gym General Manager and Member Experience Manager to ensure smooth daily operations and deliver exceptional member experiences. Employment typically includes working flexible hours, including weekends and holidays, with a focus on maintaining a professional appearance and adhering to company policies. This role offers an exciting opportunity for individuals passionate about fitness and customer service to join a reputable fitness brand committed to community wellness and personal improvement.

• High school diploma or equivalent
• Excellent customer service skills
• Organized, structured, and friendly coupled with a passion for fitness
• Requires good communication skills, both verbal and written
• Understanding of basic cash processing procedures
• Ability to proficiently use POS and CRM systems or other required computer programs
• Ability to multitask
• Must be able to work flexible schedule including holidays and weekends
• Must be able to bend, squat, and lift upwards of 50lbs repeatedly
• Must be able to stand for extended periods
• Comply with all Gold's Gym policies and procedures