Front Desk Specialist - Park Bend - Quick Hire!

Harbor Health is a pioneering multi-specialty clinic group located in Austin, Texas, that embraces a modern and innovative approach to healthcare. Established to revolutionize the healthcare experience, Harbor Health focuses on co-creating health with patients, providers, and payers, forging a fully integrated system that not only delivers care but also supports a better payment model. At the core of Harbor Health's mission lies a commitment to placing the human being at the center of healthcare, ensuring that all individuals can fully flourish. With a progressive vision and dedication to reshaping patient care, Harbor Health has quickly emerged as a significant healthcare provider, weaving together technology, compassion, and patient-centered policies to offer holistic medical services in a supportive environment. As part of Harbor Health's commitment to excellence, we are currently looking for a talented Front Desk Specialist to join our Clinical Operations team based in Austin, TX. The Front Desk- Patient Access Specialist role is vital to the efficient operation of our modern clinic, serving as the first point of contact for patients and visitors. The specialist will play an essential role in ensuring smooth daily clinic operations by managing patient interactions professionally and effectively. This includes greeting and assisting patients upon arrival, scheduling appointments in accordance with provider availability, explaining intake forms to new patients, and processing payments post-treatment with accuracy and confidentiality. The ideal Front Desk Specialist is a personable, organized, and highly attentive individual who excels at multitasking in a dynamic healthcare setting. The position requires proficiency in electronic medical record systems, strong communication skills for interacting with patients and medical staff, and a commitment to providing excellent customer service. The specialist will also be responsible for verifying insurance coverage, managing patient records with strict confidentiality, and handling payment and billing processes in compliance with established procedures. Additional responsibilities include maintaining office inventory, assisting with patient grievances, handling conflict resolution professionally, and providing support to other clinic locations as needed. By joining Harbor Health, the Front Desk Specialist will become an integral member of a forward-thinking healthcare team dedicated to transforming the patient experience through innovation and empathy. This full-time position offers the opportunity to develop skills in a fast-paced, collaborative environment while contributing meaningfully to the wellness and satisfaction of patients. If you have a passion for healthcare and a talent for customer service and administration, this role provides a unique and fulfilling pathway to grow your career in a brand-new healthcare venture that values every individual it serves.

• High school diploma or GED
• Minimum of six (6) months of experience working in a professional administrative or related capacity
• Strong interpersonal and communication skills
• Excellent analytical and problem-solving skills
• Proficiency with MS Office Suite
• Organization and time management skills