Front Desk Receptionist - Quick Hire!

Speaks Law Firm is a dedicated personal injury law firm located in Charlotte, NC, known for its compassionate approach towards helping victims recover physically, financially, and emotionally. The firm prides itself on values that include improving, learning, respecting, communicating, overcoming challenges, exceeding expectations, serving clients with integrity, and connecting with the community. Speaks Law Firm fosters a supportive and welcoming culture, emphasizing continuous learning and professional development for its staff. This environment contributes to a collaborative and growth-oriented team dynamic where every member is encouraged to excel and contribute meaningfully to the firm's mission. We are currently seeking a motivated and client-focused Front Desk Receptionist to join our Charlotte office on a full-time basis. This role is essential as the first point of contact for clients, visitors, and callers, playing a key part in establishing a positive, professional, and compassionate atmosphere within our office. Scheduled Monday through Friday from 8:30 AM to 5:30 PM, this position requires a professional demeanor and genuine passion for helping others. The Front Desk Receptionist not only manages incoming communication and client interactions but also supports the smooth operation of daily office tasks, ensuring an efficient and organized environment. As a Front Desk Receptionist at Speaks Law Firm, you will greet clients and visitors warmly, provide assistance with scheduling appointments, and operate a multi-line phone system to handle inquiries with discretion and accuracy. You will also be responsible for directing mail, faxes, and deliveries promptly while maintaining the cleanliness and welcoming state of public spaces such as the lobby, meeting rooms, and break areas. Preparing meeting rooms, arranging documents and refreshments, and offering administrative support like copying, scanning, faxing, emailing, and note-taking are integral parts of the role. The position also involves coordinating with internal staff for client check executions and releases and providing notary services when necessary. Effective communication with clients, attorneys, and legal staff is paramount to create clarity and comfort for all visitors. This role requires strong organizational skills, attention to detail, and a professional appearance, ensuring that every client interaction reflects the firm’s commitment to excellence. Speaks Law Firm offers competitive compensation ranging from $15 to $18 per hour depending on experience and qualifications. The firm provides comprehensive benefits including medical, dental, vision, 401k with matching, employer-paid life insurance, paid time off, and parental leave. Employees are encouraged to pursue professional development opportunities and career advancement within a supportive and vibrant team environment. If you are passionate about delivering exceptional customer service and want to grow your career in a meaningful and fulfilling legal setting, Speaks Law Firm is the ideal place to achieve your goals.

• High school diploma or GED
• 2+ years of customer service or front desk experience, preferably in a law firm
• excellent interpersonal and communication skills
• intermediate computer skills including Microsoft Office Suite
• strong organizational skills and attention to detail
• professional demeanor and appearance
• a strong passion to help others and achieve best outcomes