Front Desk Receptionist - Quick Hire!

Lowcountry Oncology Associates is a dedicated healthcare provider specializing in comprehensive cancer care. Rooted deeply in the community, this oncology practice prides itself on delivering high-quality and compassionate services tailored to the unique needs of its patients. The team at Lowcountry Oncology Associates comprises oncologists who live in the community, which fosters a sense of dedication and personalized care that resonates with their mission. The organization values a culture centered around people helping people, aiming to make a positive impact on the lives of patients and their families. This patient-first approach ensures that the medical care provided extends beyond treatment to encompass emotional and psychological support, addressing the holistic needs of those facing cancer. The Front Desk Receptionist plays a critical role at Lowcountry Oncology Associates, serving as the first point of contact for patients and visitors. Based primarily in North Charleston, with occasional travel to other locations as necessary, the Front Desk Receptionist is responsible for greeting and directing patients, managing communications among departments, handling appointment scheduling, and updating patient information while strictly adhering to HIPAA and company policies. This position requires excellent interpersonal skills to maintain a welcoming environment and support efficient clinic operations. The Front Desk Receptionist's duties are pivotal in ensuring smooth administrative functions, acting as a liaison between patients and healthcare providers. Tasks include assisting patients in completing medical history forms, organizing office documents, answering phones with professionalism, and explaining clinic policies in a clear and courteous manner. The role also involves managing sensitive information with confidentiality and respect for patient privacy, reflecting the clinic's commitment to maintaining high standards of patient care and trust. The team-oriented atmosphere allows the Front Desk Receptionist to collaborate closely with other staff members, helping to foster a seamless patient experience from check-in to treatment scheduling. This role may also include mentorship responsibilities, such as assisting in training new front desk personnel, contributing to the strength and efficiency of the administrative team. Working at Lowcountry Oncology Associates offers the unique opportunity to be part of a close-knit medical community dedicated to making a tangible difference in cancer care. This position requires a blend of customer service, administrative skills, and a compassionate demeanor to support individuals navigating complex health challenges. If you are passionate about healthcare and thrive in a supportive, mission-driven environment, joining Lowcountry Oncology Associates as a Front Desk Receptionist could be a rewarding career move.

• High school diploma
• minimum of one year's experience in customer service setting
• preferably receptionist experience in healthcare setting
• experience with office equipment
• customer-service oriented
• excellent telephone etiquette
• ability to interact effectively and in a supportive manner with persons of all backgrounds
• knowledge of patient billing procedures