Front Desk Receptionist - Quick Hire!

America's Best is a prominent brand under National Vision, which ranks as one of the largest optical retailers in the United States. With over 1000 stores nationwide and continuing to expand, America's Best seamlessly combines quality eyewear and comprehensive eye care services under one roof to offer customers an exceptional and affordable vision experience. The company is deeply committed to making vision care accessible and affordable, ensuring that everyone has the opportunity to see their best and live their best life. The company's mission is reflected in their competitive pricing, quality services, and dedicated customer care approach. For more information, customers and interested individuals can visit AmericasBest.com. This role is for a Receptionist position at America’s Best, an essential frontline role that sets the tone for customer experience in each store. Receptionists act as the welcoming face of the establishment, greeting customers warmly as they arrive and ensuring that all visitors have a smooth and pleasant experience from the moment they enter. The position is full-time with the added benefit of having Sundays off, as the store remains closed on Sundays. Receptionists are responsible for maintaining organized patient records, facilitating appointment scheduling, managing phone communications, and ensuring that the operational flow within the store is consistent and efficient. Being the central point of contact, the Receptionist’s duties extend beyond greeting customers. They help keep schedules on track, manage insurance documentation and related communications, and ensure that the reception area is clean, stocked, and welcoming. They address customer inquiries promptly both in person and on the phone, provide accurate information regarding services and insurance, and maintain patient files to support seamless service delivery. The Receptionist position requires strong organizational skills, the ability to multitask effectively, and a customer-first mindset. While prior experience in a similar role is preferred, candidates with up to two years of related experience or training will be considered. The role is vital to the success of each America’s Best location, providing foundational support that allows optometrists and other eye care professionals to focus on clinical care. This is an excellent opportunity for individuals looking to join a fast-growing retail healthcare company with promising career growth, competitive compensation including bonus potential, and a comprehensive benefits package. America’s Best and National Vision foster an inclusive work environment, emphasizing equal opportunity and employee development through continuous training and advancement from within.

• High school diploma or equivalent
• 0-2 years related experience or training preferred
• strong customer service skills required
• strong organizational skills required
• experience handling multiple phone lines preferred