Front Desk Receptionist (Full-Time) Washington, DC (In-Person)

Comprehensive Primary Care (CPC) is a respected network of eleven primary care practices dedicated to serving the communities in Northern Virginia, Eastern Maryland, and Washington, DC. With years of presence in these neighborhoods, sometimes spanning decades, CPC takes immense pride in supporting the health and wellness of families throughout every stage of life. Unlike conventional healthcare providers, CPC integrates the compassionate touch and personalized care typical of old-fashioned generalists with a modern, patient-centered approach to healthcare. This unique blend ensures that each patient receives attentive and comprehensive care tailored to their individual medical history and health needs. CPC is widely recognized for its inclusive and collaborative workplace culture that fosters professional growth, innovation, and accountability. Their core values — collaboration, innovation, caring, integrity, and accountability — are fundamental to the way the organization operates and supports both patients and staff alike. The Front Desk Receptionist role at CPC is a pivotal position responsible for delivering an exceptional patient experience from the moment patients and visitors enter the clinic. Based in the Woodley Park location of Washington, DC, this full-time, non-exempt role plays an essential part in the daily operations of the front office administration department. The Front Desk Receptionist manages a variety of tasks including answering and routing telephone calls on a multi-line system, greeting visitors, checking patients in and out, entering accurate insurance and patient data into the electronic health system, and processing payments such as copays and balances. They also aid the clinical flow by coordinating with medical assistants and serve as a vital communication link by providing directions and general information to patients and visitors. This position requires a detail-oriented and friendly professional who can seamlessly multitask and remain organized in a fast-paced medical environment. Working Monday through Friday from 7:30 AM to 4:00 PM, the receptionist contributes significantly to maintaining a welcoming atmosphere and efficient clinic operations. CPC offers a competitive salary based on qualifications, experience, and location, along with a comprehensive benefits package including health, dental, and vision insurance, life insurance, a 401(k) retirement plan, paid time off, and professional development opportunities. This position offers an excellent opportunity for someone passionate about healthcare administration to join a team committed to making healthcare accessible and patient-centered.

• High school diploma or GED
• Minimum of 2 years of related experience preferred or equivalent combination of education and experience
• Proficient in Microsoft Office Suite
• Familiarity with Electronic Medical Records systems
• Strong communication skills
• Friendly and professional demeanor
• Ability to multitask and remain organized in a fast-paced environment
• Must be able to sit for extended periods and use a computer and phone
• Occasional walking and standing required
• Ability to lift or move up to 10 pounds
• Completion of medical clearance requirements including hepatitis B vaccination, pneumococcal screening, and tuberculosis screening
• Exceptions may apply with approved medical or religious accommodation