Front Desk Manager - Quick Hire!

White Lodging is a leading hospitality management company specializing in the development and operation of a diverse portfolio of premium-brand hotels, rooftop bars, and restaurants across some of the most vibrant and desirable cities in the United States. Known for excellence in creating exceptional guest experiences, White Lodging operates award-winning properties that highlight a commitment to quality, innovation, and community involvement. The company combines strategic development with personalized hospitality to contribute positively to each city’s unique character and economic vitality. White Lodging is dedicated to fostering a work environment that encourages professional growth and the best reflection of individual potential among its associates. As an equal opportunity employer, the company values diversity and inclusion, establishing a workplace culture where every employee feels respected and empowered. The Front Desk Manager role at White Lodging is a critical leadership position that drives the daily operations of the Front Office department and ensures the delivery of extraordinary service to all guests. This position involves hands-on management responsibilities, including supervising front desk agents and supervisors, training and coaching staff, overseeing shift flow, and managing scheduling, financials, and payroll activities. The Front Desk Manager is not only responsible for operational efficiency but also acts as an ambassador for the hotel, embodying the company’s commitment to exemplary hospitality. This role requires a proactive leader with problem-solving skills, a positive attitude, and a passion for service who can cultivate a thriving team environment. The ideal candidate will have prior leadership experience, preferably in upscale or branded hotel settings, and the ability to foster associate development to promote continuous improvement and guest satisfaction. In addition to operational duties, the Front Desk Manager supports hiring initiatives and contributes to enhancing the overall guest experience by ensuring associates uphold the highest quality standards. The employment type is full-time, with competitive compensation aligned with the premium nature of White Lodging’s properties, although specific salary details are not disclosed in this summary.

• high school diploma or equivalent
• prior leadership or supervisory experience
• excellent interpersonal and communication skills
• ability to work flexible hours including nights, weekends, and holidays
• proficiency with front office software and scheduling systems
• strong organizational and multitasking abilities
• customer service orientation