Front Desk Concierge - Apply Now!

This position is at a professional senior living community dedicated to providing exceptional care and a welcoming environment for its residents. The community prides itself on fostering a friendly and supportive atmosphere where residents feel comfortable and valued. The establishment offers a range of services and amenities designed to enhance the quality of life for its residents while ensuring that all interactions are handled with professionalism and care. The community is looking for a front desk receptionist to be the first point of contact for guests, residents, and employees alike, embodying the spirit of hospitality and efficiency. The role involves managing both external and internal communications with tact and professionalism. The receptionist is responsible for greeting visitors, answering inquiries, and providing general information, creating a positive first impression of the community. This position requires flexibility within an 8:00 a.m. to 8:00 p.m. shift framework, including the ability to work alternating weekends in a PRN (as-needed) capacity. This flexibility is crucial to maintain smooth operations during varied hours and peak times. In this multifaceted role, the receptionist performs numerous supportive duties such as managing telephone calls, taking and relaying messages accurately, and organizing essential administrative materials including brochures for marketing departments. The role also involves administrative support tasks such as preparing meal tickets, tallying meal counts for dining staff, updating resident contact lists, managing guest sign-ins, and handling mail distribution to residents and key personnel. Overall, this role is vital in ensuring that daily communication flows seamlessly within the community while maintaining an orderly and inviting front desk area. Strong organizational skills, attention to detail, and a customer-focused attitude are essential for success in this role. Moreover, upholding company policies and procedures while performing various other duties as assigned demonstrates the need for reliability and adaptability. This position offers a chance to be part of a compassionate and dedicated team making a meaningful difference in the lives of residents and their families.

• High school diploma or equivalent
• Ability to work flexible hours within the 8:00 a.m. to 8:00 p.m. shift
• Must be able to work alternating weekends
• Reliable and punctual
• Strong interpersonal skills
• Basic computer proficiency
• Ability to communicate clearly and effectively