Front Desk Concierge - Apply Now!

The Crestmoor at Green Hills is a distinguished luxury senior living community that offers Independent Living, Assisted Living, and Memory Care services. Nestled in an inviting environment tailored to provide comfort, dignity, and enjoyment for our residents, The Crestmoor at Green Hills is dedicated to delivering exceptional care and enriching lifestyle opportunities. Known for its commitment to excellence and compassionate approach, the community strives to foster a warm, respectful atmosphere where seniors and their families feel supported and valued. As a well-established senior community, The Crestmoor combines modern amenities with attentive service, making it an ideal choice for individuals seeking quality senior living options in a secure and friendly setting. The role of Concierge/Front Desk/Security Associate at The Crestmoor at Green Hills is pivotal in maintaining the community's reputation for superior resident satisfaction and safety. This position requires a professional individual who will serve as the first point of contact, providing a warm welcome and assistance to residents, guests, families, and staff. Candidates selected will be responsible not only for customer service but also for maintaining security protocols to ensure the safety and well-being of everyone in the community. This opportunity includes working in a dynamic environment where interpersonal skills, attention to detail, and a proactive attitude are highly valued. This is a full-time position with an attractive pay rate ranging from $17.00 to $22.00 per hour. The job entails weekend and holiday availability, reflecting the community’s commitment to round-the-clock support. Employees in this role enjoy a variety of benefits, including a 401K plan with a 4% safe harbor match, discounted perks at work, holiday pay with a floating holiday, generous paid time off that rolls over, as well as healthcare options and compassionate leave. The Concierge/Front Desk/Security Associate will greet all visitors with cordiality and professionalism, promptly responding to inquiries and assisting with various administrative tasks. Responsibilities also include monitoring emergency calls, managing building access, assisting with maintenance requests, and supporting the sales and marketing teams with customer inquiry management. Being an active member of the community’s emergency response team is a core component of this position, emphasizing the importance of vigilance and teamwork. This multifaceted role demands individuals who are attentive, reliable, and committed to enhancing the residents' living experience while upholding safety standards. The ideal candidates will possess strong communication abilities, proficient PC skills, and a clear understanding of HIPAA regulations to ensure confidentiality and compliance. A high school diploma or GED is required, along with prior experience in customer service or front desk operations preferred. Holding a valid Texas Driver’s License is mandatory. If you are passionate about creating a positive impact through exceptional service and ensuring a secure environment for seniors, The Crestmoor at Green Hills invites you to join their dedicated team. This position provides an enriching career path with extensive opportunities for personal and professional growth within a respected and supportive community environment.

• High school diploma or GED required
• Prior customer service, front desk, and telephone experience preferred
• Valid Texas Driver's License required
• Excellent communication and customer service skills
• Strong problem-solving skills
• Good judgment and attention to detail
• Proficient in PC skills, including Microsoft Office, Word, and some Excel
• Understanding of HIPAA requirements