Front Desk Clerk, The Sheraton - Quick Hire!

Delaware North is a global hospitality and food service company with a rich legacy of over 100 years as a family-owned business. The company operates in diverse sectors including restaurants, hotels, sports venues, gaming establishments, national parks, and retail operations. With a presence spanning iconic sports arenas, casinos, and national parks, Delaware North offers vibrant, dynamic work environments that emphasize excellent customer service and professional growth. At Delaware North, the focus is on creating exceptional experiences for guests while fostering a supportive and inclusive workplace for team members. The company prides itself on its commitment to diversity and equal opportunity employment, ensuring all applicants and employees are treated with respect regardless of race, gender, age, or other protected statuses. Delaware North Gaming is currently seeking enthusiastic individuals to join their team as Front Desk Clerks at the Sheraton Hotel located in Nashua, New Hampshire. This position is available on both a full-time and part-time basis, offering flexibility for varying schedules. The pay rate ranges between $17.00 and $18.00 per hour. As a Front Desk Clerk, the primary responsibility is to serve as the welcoming face of the hotel, delivering outstanding guest service through friendly, efficient, and professional interactions. The role is pivotal in creating positive first impressions and ensuring guests feel valued and well taken care of throughout their stay. The Front Desk Clerk will greet and register guests using a centralized registration system, coordinate with housekeeping for room readiness, and handle cash and credit card transactions while maintaining accurate records. This position demands strong interpersonal and organizational skills as well as the ability to multitask and work well under pressure. Problem-solving capabilities are essential as the clerk will manage minor guest issues promptly and facilitate guest requests such as delivering items to their rooms. Monitoring daily financial figures and posting room and tax charges are also key duties that require attention to detail and reliability. Delaware North prioritizes employee well-being by offering a comprehensive benefits package aimed at enhancing personal comfort, financial security, and professional development. Team members gain access to weekly pay, employee discounts, flexible scheduling, and opportunities for training and career advancement. Eligible employees may further benefit from health, dental, and vision insurance, a 401(k) plan with company match, paid vacation and holidays, parental leave, and tuition reimbursement options. This supportive environment fosters loyalty and growth, making Delaware North a desirable employer in the hospitality industry. Overall, this Front Desk Clerk position at the Sheraton Hotel by Delaware North Gaming is ideal for individuals who enjoy interacting with people, thrive in a fast-paced environment, and seek a role that combines customer service with administrative responsibilities. It also offers the chance to join a globally recognized company with vast resources and career opportunities. Whether seeking full-time or part-time work, candidates will find a role that values their contributions and supports their professional journey in hospitality.

• Must be 18 years of age or older
• Good interpersonal communication skills in person and by phone
• Ability to multitask, function in a professional manner under pressure from guests and supervisors
• No high school diploma or GED required