Front Desk Agent - Quick Hire!

White Lodging is a prominent hospitality company known for developing and operating an impressive portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the United States' most desirable cities. With a strong reputation for excellence and innovation in the hospitality industry, White Lodging prioritizes creating memorable guest experiences by combining top-tier accommodations with exceptional service. The company’s commitment to quality is evident in their dedication to managing properties that enhance the travel and lifestyle experience, reflecting the culture and vibrancy of each location they serve. As a leader in the hospitality sector, White Lodging’s approach focuses on how they make people feel. They understand that hospitality is not just about providing a place to stay but about fostering genuine connections and ensuring every guest feels welcomed, valued, and cared for throughout their visit. The company fosters an inclusive work culture, emphasizing diversity and professional growth, setting a high standard for employee satisfaction as well as guest experience. The Front Desk Agent role at White Lodging is a fundamental position within the company’s hotel operations. This role carries the responsibility of being the first point of contact for hotel guests, setting the tone for their entire stay. As the face of the hotel, the Front Desk Agent ensures that guests receive a warm welcome and consistently experience service that meets or exceeds their expectations. The position involves handling guest check-ins and check-outs efficiently while providing a friendly and approachable demeanor to create a positive hospitality environment. This role demands exceptional communication skills, a passion for customer service, and the ability to adapt fluidly to dynamic situations. Front Desk Agents are expected to develop a thorough knowledge of the hotel services, staff, room locations, rates, and amenities to assist guests comprehensively. Additionally, they maintain lobby cleanliness and ensure the security and confidentiality of guest information, upholding the highest standards of professionalism and operational integrity. White Lodging supports its employees by providing competitive salary packages and a comprehensive benefits program, including medical, dental, and vision insurance starting on day one, life and disability insurance, paid parental leave, and other wellness programs. Employees also benefit from career development opportunities such as leadership training and tuition reimbursement as well as employee discounts on hotel rooms, dining, and entertainment experiences. The Front Desk Agent position offers a unique opportunity for individuals eager to launch or advance their hospitality career within a dynamic, supportive, and growth-oriented environment. This role requires energetic individuals who can stand and move at a fast pace for extended periods and who are flexible enough to work long hours, weekends, and holidays as needed. With multiple hotel locations available, employees have opportunities for growth and advancement within the company, making White Lodging an excellent employer for those passionate about hospitality and personal development.

• High school diploma or equivalent
• strong communication skills
• customer service experience preferred
• ability to stand and move for long periods
• availability to work long hours, weekends, and holidays
• basic math skills for cash handling
• knowledge of hotel operations preferred but not required
• ability to maintain confidentiality
• positive attitude and teamwork mindset