Front Desk Agent - Quick Hire!

Marriott International is a globally recognized leader in the hospitality industry, dedicated to providing exceptional service and memorable experiences to guests around the world. One of its distinguished properties, the San Antonio Marriott Rivercenter located on the iconic River Walk in San Antonio, Texas, stands as a premier hotel destination known for its outstanding accommodations and guest services. This establishment offers a vibrant environment where hospitality professionals can thrive, contribute to a dynamic team, and help create lasting memories for their guests. The hotel is situated at 101 Bowie Street, San Antonio, Texas, providing guests with a unique blend of comfort, culture, and convenience amid one of the city’s most popular attractions. The position available at the San Antonio Marriott Rivercenter is for a Guest Experience Expert in the Rooms and Guest Services Operations category. This is a full-time, non-management role that is key to delivering an elevated guest experience. Unlike typical hotel front desk positions that focus solely on check-in and check-out processes, this role emphasizes creating a comprehensive and unique guest journey. Guest Experience Experts take initiative to provide a wide range of personalized services that guide guests throughout their stay, ensuring every interaction is memorable and seamless. The role demands proactive engagement with guests by addressing operational needs, responding to requests efficiently, completing necessary reports, and sharing insightful information about local attractions and highlights of the San Antonio area. This approach transforms routine transactions into meaningful experiences, reinforcing Marriott's commitment to wonderful hospitality. The position requires individuals to maintain professional appearance and behavior, adhere to company policies, ensure workplace safety, protect company assets, and maintain confidentiality. Additionally, due to the nature of the role, Guest Experience Experts are expected to be physically active, standing, sitting, or walking for extended periods, and handling objects weighing up to 10 pounds without assistance. Marriott International values diversity and inclusivity and is committed to being an equal opportunity employer. The company fosters an environment where every team member’s unique cultural background and talents are respected and celebrated. This dedication extends to a non-discriminatory approach concerning disability, veteran status, or any other protected classifications under applicable laws. Furthermore, the opportunity to join Marriott Hotels means becoming part of a global hospitality brand known for elevating the art of hospitality through thoughtful and forward-thinking service. The culture encourages innovation, personal growth, and teamwork, making it an appealing career choice for those passionate about the hospitality industry. Joining JW Marriott, which operates under Marriott International’s luxury portfolio, adds an additional layer of prestige to the role. JW Marriott properties focus on associate well-being and professional development by offering training, recognition programs, and a supportive community atmosphere. The JW Treatment™ embodies the brand’s philosophy of associating guest satisfaction with associate happiness, creating an environment where employees are empowered and guests receive impeccable service. Overall, the Guest Experience Expert role at the San Antonio Marriott Rivercenter represents an incredible opportunity for individuals seeking an inspiring, full-time career in hospitality. It offers a supportive, growth-oriented work environment within a globally respected company dedicated to service excellence, associate inclusivity, and memorable guest experiences.

• high school diploma or g.e.d. equivalent
• no related work experience
• no supervisory experience
• able to stand, sit, or walk for extended periods
• capable of moving, lifting, carrying, pushing, pulling objects weighing up to 10 pounds without assistance