Front Desk Agent - Apply Now!

W Hotels is a celebrated global luxury hotel brand, part of Marriott International's portfolio, known for its unique approach to modern luxury and its vibrant, innovative spirit. Located in Bellevue, Washington, the W Bellevue hotel offers guests a distinctive and memorable experience that combines high quality service with contemporary aesthetics and dynamic environments. Marriott International, the parent company, emphasizes an inclusive and diverse workplace, promoting equality and valuing the varied backgrounds and talents of its associates. W Hotels proudly embodies a culture grounded in its 'Whatever/Whenever' service philosophy which empowers employees to anticipate and fulfill guests’ every need promptly and personally. The hotel is situated in a prime location at 10455 NE 5th Place, providing both local and visiting guests access to the best of Bellevue's attractions. The role of Guest Experience Expert at W Bellevue is a full-time non-management position that plays a pivotal part in ensuring an exceptional guest experience. With a competitive pay rate of $28.20 per hour, this opportunity offers more than just operational tasks; it focuses on crafting a unique guest journey from check-in to check-out and beyond. Guest Experience Experts are responsible for a wide range of services that create an enriching and hassle-free stay. Their duties include assisting guests with inquiries, making personalized recommendations about local events and attractions, completing operational reports, and addressing guest requests promptly and efficiently. This position requires associates who are proactive, versatile, and ready to take initiative in various operational and guest service tasks. Whether it involves standing for long periods, walking extensively, or handling light physical activities like moving items under 10 pounds, the role demands a hands-on approach and a commitment to excellence. Associates in this role maintain professional appearance and communication while adhering to company policies, safety standards, and confidentiality protocols. The position does not require prior supervisory experience, certifications, or specific prior related job experience, making it accessible for motivated individuals ready to embark on a career in hospitality. At W Bellevue, the commitment to guest satisfaction is paramount. This is a dynamic role that combines operational duties with a genuine passion for hospitality and guest engagement, enabling employees to create meaningful connections and memorable moments for people from all around the world. Associates benefit from comprehensive training and development opportunities within Marriott International's global network, fostering career growth and skill enhancement. Working at W Hotels means becoming part of a diverse and inclusive team dedicated to reimagining luxury hospitality. The company’s culture celebrates curiosity and continual learning, encouraging team members to embrace innovation and originality. Employees also enjoy a rich array of benefits, including medical, dental, vision coverage, 401(k) plans, employee stock purchase options, travel discounts, childcare discounts, paid parental leave, and educational assistance, among others. These benefits support associates' well-being and professional development, further enabling them to deliver the legendary 'Whatever/Whenever' experience that guests expect from W Hotels.

• high school diploma or equivalent
• no prior related work experience required
• no supervisory experience required
• no certifications required
• ability to perform physical tasks including moving light objects
• availability to work full time
• professional and respectful demeanor