Freight Forwarder - Ocean Import - Quick Hire!

DSV is a global transport and logistics company that was founded in 1976 when ten independent hauliers joined forces in Denmark. Since its establishment, DSV has grown into the world’s third largest supplier of global transport and logistics solutions. The company offers extensive services that encompass transportation, storage, packaging, re-packaging, processing, and customs clearance of all types of goods. Operating from more than 80 countries with a strong local presence, DSV ensures a seamless supply chain for production lines, retail outlets, stores, and consumers worldwide. Their global reach paired with local dedication allows them to provide customized and efficient solutions for various industries and clients. DSV values collaboration, inclusivity, and sustainability, aiming to lead the logistics industry towards a more sustainable future. Employing over 75,000 people globally, DSV promotes a respectful work culture that supports employee growth and development, encouraging individuals to reach their full potential while contributing to the company's success. The company operates with high integrity, respecting different cultures and the rights of individuals, and maintains transparency and openness within its organizational culture. The Freight Forwarder - Ocean Import position at DSV, located in Charlotte, USA, within the Air & Sea division, offers a full-time employment opportunity. This role plays a critical part in managing and processing shipment transactions related to major accounts and is essential in delivering excellent, proactive, and timely customer service. The Freight Forwarder acts as the primary contact for all parties concerning assigned account contracts and must perform all duties correctly, cost-effectively, and according to company standards by exercising discretion and independent judgment. Key responsibilities include managing high-volume complex import and export transactions, ensuring compliance with domestic and international regulations, facilitating communication between clients and various departments, creating shipment quotations, monitoring shipment documentation, and resolving client concerns proactively. This role requires expertise in handling shipments, especially hazardous materials, and thorough knowledge of geographic locations and shipping processes. The position demands exceptional attention to detail, strong organizational and communication skills, problem-solving abilities, and the capacity to work well under pressure. Compensation for this position ranges from $21.75 to $29.50 per hour, based on factors such as knowledge, location, experience, and other business considerations. DSV is committed to equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, age, disability, or veteran status. They encourage candidates who value diversity and wish to work in a supportive and dynamic environment to join their team.

• Three years of experience in a role involving extensive client contact
• Familiarity with domestic and international geography including countries and major cities
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take the proper corrective action
• Ability to be highly productive while keeping cool under pressure
• Excellent communication skills, both written and verbal