Fort Carson Customer Experience Associate $15.00 Per Hour

The Exchange is a distinguished retail establishment dedicated to serving military members, their families, and the community that supports those who serve. Known for its award-winning service, the Exchange operates a variety of retail outlets ranging from front-end cashier positions to specialized departments, including Express and Class 6 stores. This diverse retail environment not only offers customers a broad selection of goods but also commits a significant portion of its earnings—two-thirds annually—back to the military community, reinforcing its dedication to support and service. Joining the Exchange means becoming part of a mission-driven organization that values teamwork and community impact alongside customer satisfaction. The company places a strong emphasis on employee development, providing flexible scheduling options, comprehensive training programs, ongoing career advancement opportunities, and a robust benefits package designed to support the well-being of its associates. Employees are encouraged to grow professionally while contributing to an organization that respects and honors the military community. As a Customer Experience Associate at the Exchange, your role is vital to creating a welcoming and efficient shopping experience for all customers. You will be the friendly face greeting customers with genuine eye contact and smiles, effectively acknowledging every customer in line to ensure they feel valued and attended to. Your responsibility includes completing transactions accurately and efficiently while engaging customers with appropriate and helpful conversation. The role also involves assisting customers by adhering to proper bagging techniques and managing the movement of bulky or heavy items, ensuring safety and care. Flexibility is a key component of this position, as associates may be cross-trained to work in various store areas to meet customer needs and support overall operations. This role is perfect for individuals who thrive in fast-paced, customer-focused retail environments and are eager to develop their skills and career paths within a supportive and community-oriented company. The Exchange understands that employees can work anywhere, but working here is an opportunity to be part of something greater—a community that prioritizes employee growth and shared success. The organization provides all the necessary tools and resources for associates to succeed, fostering a team-oriented culture that places people first. By joining the Exchange as a Customer Experience Associate, you take a step towards a rewarding career where your efforts contribute directly to supporting those who serve and their families.

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to lift 20 pounds
• Willing to cross-train and work in other areas of the store as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Cash handling experience preferred
• Excellent communication skills
• Basic computer skills
• Retail experience preferred