Food & Beverage Supervisor

ASM Global is the world leader in privately managed public assembly facilities, renowned for providing premier venue management services. With a global presence, ASM Global operates a diverse portfolio that includes arenas, convention centers, stadiums, theaters, and performing arts venues. The company is committed to delivering world-class experiences to millions of patrons each year by expertly managing every aspect of venue operations from event logistics to guest services and facility maintenance. This commitment ensures that every event hosted under ASM Global’s management meets the highest standards of quality and safety. The DCU Center in Worcester, Massachusetts, is one of ASM Global’s prominent venues, known for its involvement in hosting a wide range of entertainment, sporting, and cultural events that attract thousands of visitors locally and regionally. The venue's strong emphasis on customer service and operational excellence aligns with ASM Global’s mission to provide outstanding event experiences. This immediate opening is for a Part Time Food and Beverage Supervisor at the DCU Center. The position is event-related and part-time, focusing on overseeing all Suite and Food and Beverage operations within the facility. This supervisory role is key to ensuring that all suites are fully prepared and serviced during events, coordinating with suite attendants, bartenders, and barbacks to maintain seamless operations. Responsibilities include setting up and breaking down portable bars, assisting with monthly beverage inventory, and supporting concession and banquet needs, especially when suite duties are limited. The role demands a proactive, hands-on approach with continuous interaction with clients to ensure their needs are consistently met. Reporting directly to the Concessions Manager and collaborating closely with the Banquet Manager, Executive Chef, and Director of Food and Beverage, this supervisor position requires strong leadership skills to manage part-time staff across various food and beverage service areas. The role also holds responsibility for training and guiding employees to uphold operational standards and achieve a Health Department score of 90 or higher. Advanced organizational and communication skills are essential to manage multiple tasks simultaneously and maintain detailed records such as attendance, event reports, and staff evaluations. Candidates for this role should possess at least a High School Diploma or GED and have a minimum of one year of experience in bar or restaurant settings. Additionally, holding ServSafe Allergen and Alcohol Training certifications is mandatory. The position requires physical stamina due to frequent lifting, stooping, and pushing or pulling weights up to 50 pounds throughout the event operations. Computer skills, especially proficiency in Excel and adaptability to new software, are also important for managing inventories and reports effectively. This opportunity offers individuals a chance to work in a vibrant event environment within a leading management company that values diversity and inclusion, encouraging applications from women, minorities, individuals with disabilities, and protected veterans. With a focus on professional growth and service excellence, this part-time Food and Beverage Supervisor role is ideal for those eager to contribute to memorable event operations at the DCU Center while advancing their career in the hospitality and event management industry.

• High school diploma or GED
• At least one year experience in a bar or restaurant establishment
• Advanced oral and written communication skills
• Strong orientation to customer service and ability to work with other staff members in the facility
• Excellent organizational, planning, communication and interpersonal skills
• Ability to undertake and complete multiple tasks
• Must be at least 18 years old
• ServSafe Allergen certificate
• Alcohol Training certificate