Food & Beverage General Manager of Lobby Outlets

Black Desert Resort is a premier luxury destination nestled in the dramatic and picturesque landscape of Southern Utah. Renowned for its breathtaking natural vistas and refined atmosphere, the resort offers an unparalleled blend of upscale accommodations, world-class championship golf, and a diverse culinary program tailored to meet the highest standards of guest satisfaction. The resort's culinary offerings range from casual to upscale dining experiences, including Latitudes Restaurant, Lava Love Coffee Bar, Flo Bar, and the Poolside Food & Beverage operation. Each venue boasts distinctive service styles and flavor profiles, ensuring guests and members enjoy a memorable and unique dining experience during their stay. As a full-service resort, Black Desert Resort prides itself on delivering exceptional hospitality through attention to detail, personalized service, and a commitment to excellence across all its outlets. The resort atmosphere combines luxury with a warm, inviting environment that embraces the natural beauty of its surroundings while providing modern amenities and services to guests. The Food & Beverage General Manager of Lobby Outlets at Black Desert Resort holds a critical leadership role within this distinguished environment. This position is responsible for overseeing the leadership, financial performance, and daily operations of multiple Food & Beverage outlets, including Latitudes Restaurant, Lava Love Coffee Bar, Flo Bar, and the resort's Poolside Food & Beverage service. The General Manager will lead operational excellence initiatives and foster guest satisfaction and team development in alignment with the resort’s luxury standards and brand culture. As a strategic operator, this leader will collaborate extensively with cross-functional teams across the resort, including Culinary, Events, Membership, Housekeeping, and Engineering. This collaboration ensures smooth operational flow and reinforces the cohesive guest experience Black Desert Resort is known for. The role demands strong hospitality instincts, strategic foresight, and the ability to motivate and manage a diverse team focused on delivering exceptional service and memorable guest experiences. The Food & Beverage General Manager position is a full-time, year-round opportunity with a competitive salary range of $90,000 to $105,000 annually, plus incentive bonus. This role offers a dynamic work environment where service excellence and leadership significantly impact the resort’s growing Food & Beverage reputation. With comprehensive benefits including health insurance, 401(k) with match, employee dining room, flexible time off, wellness programs, and a free employee hotel stay program, the position is tailored for a driven professional eager to contribute to a luxury resort's continued success and high operational standards.

• Minimum 5-7 years of progressive food & beverage leadership, ideally in a luxury resort or hotel setting
• Proven ability to manage multiple F&B venues simultaneously
• Strong business acumen with experience in budgeting, scheduling, and P&L accountability
• Outstanding leadership, communication, and conflict resolution skills
• Knowledge of specialty coffee operations, cocktail programming, and fast-paced pool or lounge service a plus
• Experience managing both a-la-carte and high-volume service models
• Familiarity with POS systems (e.g., Micros, Toast, Aloha), labor management tools, and reservation software
• Valid Manager Food Handler and Alcohol Server certifications required or ability to obtain