FOOD AND BEVERAGE SUPERVISOR - Quick Hire!

LEGOLAND Discovery Center Westchester is a vibrant and family-friendly attraction located in Yonkers, New York. As part of the renowned Merlin Entertainments Group, the LEGOLAND Discovery Center offers a unique and engaging experience for guests of all ages, featuring interactive LEGO-themed exhibits, rides, and play areas designed to inspire creativity and imagination. The Center is committed to creating memorable moments for visitors while maintaining high standards of guest service, safety, and operational excellence. Merlin Entertainments Group is globally recognized for its dedication to delivering world-class entertainment experiences and fostering a positive work environment for its employees. Joining this establishment means becoming part of a dynamic team that values collaboration, innovation, and guest satisfaction. The Food and Beverage Supervisor role at LEGOLAND Discovery Center Westchester is a pivotal position within the Gateway North America division, specifically in the Food and Beverage department. Reporting directly to the Retail Manager, this full-time position is classified as non-exempt and operates on an at-will basis for U.S. employees. The supervisor plays a crucial role in managing the day-to-day operations of the Center's café and bar areas where guests can enjoy a variety of food and beverage options including hot meals like burgers and pizza, Starbucks® coffee, snacks, ice cream, and cold drinks. The primary responsibility of the Food and Beverage Supervisor is to ensure that all team members deliver an exceptional guest experience by adhering to company standards for service, cleanliness, food preparation, safety, and financial controls. This includes conducting thorough training, overseeing schedules, controlling inventory, maintaining stock levels, and ensuring the visual appeal of the assigned food and beverage locations. The supervisor also assumes manager-on-duty responsibilities during shifts, overseeing multiple departments and coordinating operations across the attraction to ensure smooth, efficient, and safe functioning. This position demands strong leadership qualities to motivate staff to prioritize guest satisfaction and achieve sales targets. The supervisor must be well-versed in food safety regulations, inventory management, and cost control. They are responsible for maintaining all food handling qualifications and local food licenses, overseeing host training programs, and ensuring compliance with the Merlin Food Safety Standards including allergen management and routine audits. In addition to operational duties, the Food and Beverage Supervisor is charged with driving team performance through coaching, feedback, and incentive programs. They must forecast staffing needs, develop and manage employee schedules, and foster a “guest obsessed” culture among team members. The role requires adaptability to fast-paced and evolving environments, excellent communication skills, and the ability to collaborate effectively with various departments. Essential competencies include accountability, effective communication, teamwork, and a commitment to safety and regulatory compliance. Work conditions include flexibility to work various shifts including mornings, evenings, weekends, and holidays with physical demands such as standing for long periods, lifting up to 70 pounds, and exposure to varying environmental factors. This role is ideal for a career-oriented individual with experience in food and beverage or hospitality industries who desires to contribute to a premier entertainment venue committed to excellence in guest service and operational standards. The pay range for this position starts at $22.00 per hour, reflecting the importance of this supervisory role in driving quality and efficiency at LEGOLAND Discovery Center Westchester.

• Ability to obtain related licensures or certification as may be required
• Must have valid food safety certificate(s) or complete certification within 30 days of employment
• High school diploma or equivalent
• Two years of related experience in food or beverage industry
• Ability to work flexible hours including mornings, evenings, holidays, and weekends
• Ability to lift or carry items up to 70 pounds
• Effective communication skills
• Ability to stand and sit for long periods
• Ability to operate basic computer tools