Food and Beverage Supervisor, Highmark Stadium

Delaware North Sportservice is a leading hospitality provider specializing in premium concessions and dining experiences within iconic sports venues. Since 1992, Delaware North has been the trusted operator of all concessions and premium dining services at Highmark Stadium in Orchard Park, New York. This stadium, with a seating capacity of 71,870, is renowned as the home of the NFL's Buffalo Bills. Delaware North takes pride in delivering culinary offerings that feature locally and regionally inspired fare designed to delight sports fans and guests. The company caters to a diverse audience by providing top-notch service in various settings within the stadium, including general concession outlets and exclusive premium dining areas like suites and clubs that offer in-seat service. Beyond just managing food and beverage offerings, Delaware North is an employer that values its team members as part of a global legacy. With more than 100 years of family-owned history, the company’s operations span across multiple sectors and geographies, including sports arenas, national parks, casinos, hotels, and retail. This broad global footprint offers employees unique opportunities for personal and professional growth while contributing to memorable guest experiences. Delaware North’s commitment to diversity and equal opportunity ensures an inclusive work environment where talent from all backgrounds can thrive. The current opening is for a part-time Food and Beverage Supervisor to join the team at Highmark Stadium. This position is perfect for those who thrive in a fast-paced, dynamic environment and want to be part of the exciting game day atmosphere. With the pay rate ranging from $20 on non-game days to $25 on game days, this role offers competitive hourly wages. The supervisor will play a crucial role in leading a team to provide exceptional guest service, managing labor and profit loss, and ensuring that operations run smoothly and efficiently. Responsibilities also include training team members, resolving service-related issues, handling cash and tip records accurately, and occasionally assisting with cashier duties and inventory management. This job is ideal for candidates with previous restaurant experience, especially those with supervisory background. The role demands excellent leadership skills, the ability to enforce rules, and a genuine desire to meet guest needs in a busy venue. Physical stamina is also important as the job involves constant standing, walking, bending, and lifting items up to 50 pounds. Employees must be prepared to work outdoors or in varying weather conditions depending on the season. Delaware North supports its employees through a comprehensive benefits package designed to promote well-being and career development. All team members receive weekly pay, access to an employee assistance program, training and development opportunities, employee discounts, and flexible work schedules. Eligible employees may also qualify for health, dental, and vision insurance, a 401(k) plan with company match, paid vacation and holidays, parental bonding leave, and tuition or professional certification reimbursement. This comprehensive approach ensures that employees feel valued and supported both on and off the job. Joining Delaware North as a part-time Food and Beverage Supervisor offers the chance to be part of a respected global hospitality company while enjoying the excitement of working in a premier sports venue. This role is not just a job but a gateway to a rewarding career in hospitality with ample opportunities for advancement and professional growth.

• Experience working in a restaurant
• minimum of 2 years' of supervisory experience preferred
• ability to implement rules and direct employees
• strong desire to satisfy the needs of others in a fast-paced environment
• ability to stand and walk for extended periods
• ability to lift up to 50 pounds occasionally
• availability to work outdoors or in variable temperatures depending on the season