Experiential Director (Ticket Management) (Adult Beverage Client) (Contract)

Octagon is a globally recognized leader in sports, entertainment, and experiential marketing, renowned for creating innovative and engaging experiences for some of the world's most iconic brands and talent. As part of the Interpublic Group, one of the largest advertising and marketing networks worldwide, Octagon brings a unique blend of expertise across sports sponsorship, athlete representation, and event management. With headquarters in Stamford, CT, and office locations in New York, Charlotte, Atlanta, and Miami, Octagon operates at the forefront of the industry, delivering cutting-edge solutions that connect brands with passionate audiences. This dynamic company culture emphasizes creativity, strategic thinking, and collaboration, fostering an environment where team members are empowered to drive meaningful impact through their work. The company is also recognized as one of the "Best Places to Work in Sports," underscoring its commitment to employee satisfaction and workplace excellence. The role of Experiential Director (Ticket Management) for an adult beverage client within Octagon offers an exciting and challenging opportunity to lead ticketing operations for one of the most high-profile global sporting events – the FIFA World Cup 2026. This contract position, extending from ASAP until August 31, 2026, provides a unique platform for experienced professionals to showcase their expertise in managing large-scale ticketing and hospitality programs in a fast-paced, high-stakes environment. Based primarily on the East Coast with potential hybrid working arrangements across multiple offices including Stamford, New York, Charlotte, Atlanta, or Miami, this role also offers remote work options for qualified candidates who can maintain East Coast hours. As the Experiential Director responsible for ticket management, you will spearhead the end-to-end planning, coordination, and execution of all ticketing activities linked to this monumental event. You'll work closely with global stakeholders and internal teams to ensure a seamless guest experience, overseeing ticket allocation, tracking, and fulfillment across a complex, diverse client base. Your responsibilities will include establishing integrated ticket and guest access systems that comply with FIFA regulations, data protection laws, and contractual requirements. The role demands someone with deep experience in ticket management for major events such as FIFA World Cup or the Olympics, who possesses strong technical skills with ticketing platforms, guest registration systems, and Excel data management. Precision, organization, and the ability to handle multiple priorities under pressure are crucial traits. The Experiential Director will also be pivotal in contingency planning, issue resolution, and delivering comprehensive reporting and audits to leadership and partners. Travel flexibility is required as the position involves high levels of travel domestically and internationally, with work spanning evenings and weekends as event needs dictate. This role offers an annualized salary of $82,000 with W-2 employment status and is not eligible for overtime. Joining Octagon means becoming part of a culture that values the power of play to unlock potential and create unforgettable experiences for fans and clients alike. If you thrive in dynamic, collaborative environments and are passionate about sports event management, this position provides a rare and rewarding career opportunity.

• Bachelor’s degree or equivalent experience
• 5-10 years of experience in ticket management for major sporting events
• Proficiency in Excel including advanced functions such as pivot tables and XLOOKUP
• Strong knowledge of ticketing platforms for FIFA World Cup or Olympics
• Excellent verbal and written communication skills
• Ability to manage multiple priorities under pressure
• Willingness to work flexible hours including weekends and nights
• Ability to travel domestically and internationally frequently
• Must be able to remain stationary for extended periods
• Demonstrated organizational skills and attention to detail