Event Services Lead - Phoenix Convention Center

The Phoenix Convention Center and Venues stand as one of the premier convention facilities in the United States, hosting a wide array of conventions, trade shows, meetings, and entertainment events that help enhance the cultural vibrancy and economic vitality of the Phoenix community. Known for its commitment to delivering top-tier customer service, the center operates as a dynamic and versatile event hub, accommodating everything from commercial exhibitions and theatrical performances to luncheons and large-scale conventions. The organization prides itself on fostering a professional environment where both employees and event attendees experience exceptional service and support. The Phoenix Convention Center is currently seeking a committed and proactive professional to join their team as an Event Services Lead. This full-time, regular position plays a vital role in supporting the smooth operation of various events held at the center and surrounding venues. As an Event Services Lead, you will be responsible for directing and working alongside a team consisting of part-time, temporary, and Event Service Workers. These workers perform a variety of manual tasks such as event setup and teardown, custodial duties, and other essential support functions that ensure events run seamlessly. Your leadership and coordination will be crucial to managing workflows effectively, maintaining high standards of service, and fulfilling client and public expectations. In this role, you will have frequent public contact, and your ability to assign and supervise work, participate actively in ongoing tasks, and inspect completed work will directly impact the success of the events and the satisfaction of clients. Working under the guidance of the Event Services Supervisor, the position demands a strong work ethic, excellent communication skills, and the capability to adapt to irregular work hours including evenings, weekends, and holidays, which are often necessary for event setups. The salary range reflects the responsibilities associated with this position, offering between $22.61 to $33.41 per hour depending on your qualifications and experience. This role not only provides an excellent opportunity for those interested in event operations and facility management but also offers substantial benefits, such as a traditional pension plan, various medical plans, tuition reimbursement, paid time off, and more, making it a well-rounded employment option within the City of Phoenix workforce.

• High school diploma or equivalent
• Two years of related experience
• Forklift certification at time of hire or ability to obtain within six months
• Ability to work irregular hours including evenings, weekends, and holidays
• Ability to move objects weighing up to 50 pounds
• Successful completion of criminal background check
• Availability to work full-time
• Ability to work under the supervision of an Event Services Supervisor