Event Security Lead - Santa Clara, CA

Our client is a leading global security and event management service provider, dedicated to delivering exceptional protection and seamless event operations for diverse professional environments. Specializing in security planning particularly for high-profile in-person and virtual events, the company emphasizes innovative security solutions, collaboration with law enforcement and emergency responders, and comprehensive stakeholder engagement to ensure operational excellence and safety. As a trusted partner to numerous organizations worldwide, this company values integrity, responsiveness, and superior customer service, holding a stellar reputation in the security industry with robust client relationships across multiple sectors. The establishment operates with a client-centric approach, combining cutting-edge technology with experienced personnel to mitigate risks and uphold safety standards at all events. The Event Planner Lead role is a pivotal position within this dynamic organization, tasked with leading the assigned regional event planning team to guarantee all security deliverables are met with an exceptional level of customer service for all events, whether conducted onsite or at external venues. This full-time, US-based regular employment opportunity demands a professional adept at managing complex event security operations, demonstrating strong operational, strategic, and interpersonal skills. The individual in this role will interface directly with employees and collaborate with key regional stakeholders, external agencies, and various departments inside and outside the client, ensuring that every event runs smoothly and securely. This leadership role involves overseeing all aspects of event security planning, including conducting thorough security risk assessments and determining appropriate physical guarding staff levels while managing deployment logistics. The Event Planner Lead serves as the main point of contact and leadership decision maker for the region, coordinating with cross-functional teams nationally and internationally to facilitate events. Responsibilities include organizing and leading staff and cross-functional meetings, managing personnel actions such as hiring, training, and performance evaluations, and ensuring compliance with local legislation and client standards. Moreover, this role demands a proactive approach to anticipating and mitigating emerging risks tied to internal and external events that may affect people, assets, and the client’s reputation. The Event Planner Lead will act as a project manager to track progress and escalate issues as needed, while also preparing and presenting formal service reviews and ensuring adherence to service level agreements and operational metrics. The role involves financial forecasting, capacity planning, and maintaining detailed knowledge of service contracts to optimize security event service delivery. Successful candidates will bring at least five years of experience in event planning or event security management, along with at least two years in operations or customer service management roles. Candidates must possess excellent organizational and communication skills, the ability to influence at various professional levels, and maintain professional composure under pressure. Proficiency with Microsoft Office and Google programs, strong decision-making skills, and the ability to thrive in a fast-paced, dynamic environment are essential. Preferred qualifications include experience with AGILE methodologies, project management software, and advanced reporting skills. This role is designed for a highly motivated leader passionate about security and operational excellence, ready to make a significant impact in a global, fast-evolving environment.

• Bachelor's degree or equivalent knowledge and experience
• Minimum 5 years of experience in event planning or event security management
• Minimum 2 years of experience in operations management, customer service management or program management
• Excellent organizational skills
• Strong oral and written communication skills
• Ability to maintain composure under stressful circumstances
• Proficient IT skills including Microsoft Office and Google programs
• Strong interpersonal skills
• Professional appearance and demeanor
• Strong decision-making ability
• Ability to quickly learn and master new technology