Event Manager - Milwaukee, WI

Zilli Hospitality Group is a renowned leader in the event and catering industry, known for its commitment to delivering exceptional customer service and creating memorable experiences for clients across southeast Wisconsin. As a company experiencing record growth, Zilli Hospitality Group prides itself on fostering a positive and dynamic work environment that encourages innovation, teamwork, and excellence. The organization emphasizes creating extraordinary moments for clients by carefully orchestrating every detail of an event, ensuring that each occasion is executed flawlessly from planning to breakdown. The company values diverse talent, welcoming professionals who are passionate about the hospitality industry and eager to contribute their skills to a thriving team. Zilli Hospitality Group operates with a spirit of inclusivity and equal opportunity, making certain that all qualified candidates have their applications considered without bias toward race, color, religion, sexual orientation, gender identity, national origin, disability, or veteran status. The role of Event Manager at Zilli Hospitality Group is pivotal to the success of its events. As an Event Manager, you will be the driving force behind event execution, managing a team of catering professionals and assistant event managers to ensure exceptional service delivery. This leadership role demands a hands-on approach where you energize and inspire your team, serve as the main point of contact for clients and vendors, and troubleshoot any challenges with creativity and composure. You will be responsible for overseeing all food, beverage, and event logistics from setup through breakdown, guaranteeing that every event runs efficiently, profitably, and to the highest standards of quality and service. The Event Manager must foster a collaborative culture that thrives on excellence, innovation, and fun, helping to create "wow" moments that leave guests with lasting memories. This role requires someone who is adaptable and willing to jump in wherever necessary, whether that involves setting tables, building buffets, or leading pre-shift meetings. Effective communication, leadership skills, and the ability to perform in a fast-paced, physically active environment are fundamental to success in this position. The Event Manager at Zilli Hospitality Group is more than just a coordinator; they are the heartbeat of each event, representing the company’s dedication to outstanding client service and event excellence.

• Prior experience as a lead server, shift captain, supervisor, or similar leadership role (6+ months required)
• at least 2 years of customer service experience
• flexible availability (weekdays, evenings, weekends, holidays)
• valid Wisconsin driver’s license and reliable transportation
• strong communication skills
• attention to detail
• positive, energetic attitude
• ability to thrive in a fast-paced, physically active environment