Event Coordinator

Michaels, established in 1973 and headquartered in Irving, Texas, is the leading creative destination in North America. Operating over 1,300 stores across 49 states and Canada, along with a prominent online presence, Michaels offers a wide range of arts and crafts supplies to inspire creativity and innovation. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods, reflecting its commitment to supporting creativity at all levels. The company places a strong emphasis on fueling the joy of creativity for its team members, customers, and communities it serves. Michaels is recognized for its inclusive culture, valuing diversity and providing reasonable accommodations to ensure all qualified individuals can contribute fully. The company prioritizes the wellbeing of its employees by providing robust benefits, including health insurance, paid time off, tuition assistance, and generous employee discounts. Michaels proudly promotes itself as the best place for all things creative, fostering an environment where imagination and innovation thrive. The Event Coordinator role at Michaels Tuscaloosa, AL, is a dynamic and integral position focused on delivering memorable experiences for guests by planning, coordinating, and facilitating engaging events such as kids birthday parties and craft classes. This role demands a high level of creativity, organizational skill, and customer service excellence to ensure every event runs smoothly and meets client expectations. In this role, you will be responsible for managing multiple events simultaneously while creating a fun and inclusive environment for participants of all ages. From crafting party activities, including face painting and assembling party add-ons like goody bags and balloons, to communicating effectively with clients and the store team, the Event Coordinator ensures every detail aligns with the company standards and customer satisfaction goals. Administrative responsibilities such as responding to inquiries, completing paperwork, and adapting plans based on feedback are vital components of the position. A key aspect of the position is providing outstanding customer service. The coordinator assists customers with shopping guidance, product recommendations, and ensures a fast and friendly checkout experience. Engaging customers with promotional programs like the Rewards program and Private Label Credit Cards and supporting omni-channel retail processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS), are part of daily responsibilities. Operational duties complement the customer and event focus, requiring participation in truck unloading, stocking, merchandise recovery, and compliance with safety and shrink programs. The role also involves maintaining store cleanliness and supporting the custom framing area, demonstrating the need for versatility and the ability to multitask effectively. Working at Michaels requires physical stamina to stand for extended periods, move throughout the store, perform lifting and reaching tasks, and sometimes work in non-climate-controlled stock areas or outdoors. The company values professionalism, positivity, and respectfulness, expecting team members to be role models who embody the organization’s vision and values. This full-time position offers an opportunity to be part of a creative and supportive team, making a positive impact on customers' experiences and contributing to Michaels' reputation as the premier creative destination. If you are energetic, enthusiastic, and passionate about crafting and customer service, this role provides a fulfilling career path with ample room for growth and development.

• High school diploma or equivalent
• Experience working with children and children’s events
• Prior retail and/or customer service experience required
• Ability to remain standing for long periods
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching, and stretching
• Ability to lift heavy boxes and access high shelves by ladder or similar equipment
• Must be able to work nights, weekends, and early mornings as needed
• Ability to handle job stress and maintain positive interactions
• Must follow company policies and safety standards
• U.S. applicants must satisfy federal, state, and local legal requirements