ER Veterinary Receptionist - Quick Hire!

Mount Dora Veterinary Hospital is a full service animal hospital that proudly offers emergency after-hours care to its patients. Located in the welcoming community of Mount Dora, this veterinary clinic is dedicated to providing comprehensive medical services for a wide variety of animals, including dogs, cats, birds, and exotic pets. Known for its compassionate approach and high standards of veterinary care, the hospital has built a reputation for excellence in routine medical, surgical, and dental treatments. The facility is designed to be a calm, kid-friendly environment to help reduce stress for both pets and their owners. The team at Mount Dora Veterinary Hospital emphasizes open communication with pet parents to ensure that pets receive personalized, compassionate care tailored to their unique needs. Every member of the medical care team is experienced in managing serious health conditions as well as providing regular wellness care to maintain the long-term health of beloved family pets. The veterinary receptionist role is a crucial part of Mount Dora Veterinary Hospital’s operation. The receptionist serves as the first point of contact for clients and their pets, greeting them warmly and helping to create a comforting environment from the moment they enter the hospital. This position involves managing front desk activities such as scheduling appointments to optimize daily workflow, addressing client inquiries and concerns with empathy, and supporting clients emotionally during difficult medical situations. The receptionist also handles administrative tasks including client check-ins and check-outs, payment processing, and communication via phone or email to direct requests to the appropriate medical or administrative team members. This role demands a compassionate and calm demeanor, excellent multitasking and organizational skills, and the ability to remain professional in emotionally charged scenarios. Given the nature of the veterinary environment, candidates must be comfortable working around various medical conditions, animal behavior, and occasional unpleasant smells or noises. Mount Dora Veterinary Hospital invests heavily in staff development, offering virtual and hands-on training opportunities that support continuous learning and career advancement. This is an exciting opportunity for a veterinary receptionist who is passionate about animal health, skilled in client communication, and motivated to contribute to a supportive and dynamic team environment. The pay range for this position is $16.50 to $20 per hour depending on experience, with a comprehensive benefits package available to employees. Joining Mount Dora Veterinary Hospital means becoming part of a compassionate community devoted to improving the lives of pets and their owners in every aspect of veterinary care.

• Ability to work weekends and overnight shifts
• minimum of 1-year veterinary receptionist experience preferred or 3+ years customer service experience
• compassionate and calm demeanor
• exceptional multitasking abilities
• highly organized
• excellent computer skills
• self-motivated
• professional handling of emotional situations
• excellent communication skills
• comfortable with veterinary environment
• adaptability in fast-changing conditions