Elmos & Higher Grounds Representative - Quick Hire!

Elmo's and Higher Grounds are established food service providers known for their commitment to quality and customer satisfaction. Elmo's is a well-regarded pizzeria and sandwich shop, while Higher Grounds offers a selection of salads, wraps, and beverages creating a diverse menu selection for customers seeking fresh, delicious meals. These two brands operate synergistically, aiming to provide an inviting and efficiently run dining experience that meets high standards of food quality and customer service. The food service industry is fast-paced and demands individuals who are both skilled in food preparation and attentive to customer needs. The roles at Elmo's and Higher Grounds blend traditional culinary skills with strong customer service orientation, offering employees an opportunity to grow their expertise in food handling, preparation, and operational procedures. Employees are expected to follow strict food safety guidelines, maintain cleanliness, and uphold company standards consistently. This position involves preparing a variety of food products according to predefined recipes and quality standards set by Elmo's and Higher Grounds. Candidates will be responsible for making subs, pizzas, wraps, and salads while ensuring that all food items meet the brand's specific preparation processes. The role requires an individual who can accurately read charts and instructions detailing the quantity and types of food items to prepare for each shift, ensuring that inventory and product rotation standards are maintained using FIFO (First In First Out) guidelines. Moreover, the role demands interaction with customers to issue receipts and tickets and maintain a high level of customer service aiming to achieve at least a 95% satisfaction rating. Uniform compliance and cleanliness of both the food preparation areas and the overall establishment are key elements of the job's responsibilities. Employees must also engage in proper handling and storage of food products, ensuring all items are stored at correct temperatures to comply with health regulations. The job further encompasses bakery skills, including retarding and proofing dough correctly to produce bread that meets the establishment’s standards. Employees must follow all Elmo’s and Higher Grounds recipes meticulously and conduct all tasks professionally, reflecting the company’s dedication to quality and customer satisfaction. This position provides an essential foundation for anyone looking to build a career in culinary arts or food service management. With a focus on both food preparation and customer service excellence, the role offers a comprehensive work experience. Individuals interested in this position should have a high school diploma or GED and one to three years of related experience or an equivalent combination of education and experience. Strong communication skills, basic math abilities, and the capability to understand and execute detailed written or oral instructions are necessary to succeed. This job is well-suited to those who thrive in a team-oriented, customer-focused environment and who take pride in maintaining high standards of food quality and cleanliness. By joining Elmo's and Higher Grounds, employees become part of a reputable food service brand dedicated to exceptional food products and customer care, with opportunities for personal and professional development in the food industry.

• High school diploma or proof of general education degree (GED)
• One to three years related experience and/or training or equivalent combination of education and experience
• Ability to read and comprehend instructions, short correspondence, and memos
• Ability to write simple correspondences
• Ability to effectively present information in one-on-one and other employees of the organization
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to deal with problems involving a few concrete variables in standardized situations
• Register comprehension