Driver-The Charleston Place Position in Charleston,SC,USA | Hiring

The Cooper Hotel is a distinguished luxury hotel located in Charleston, renowned for its impeccable service, elegant accommodations, and dedication to offering guests an authentic Southern hospitality experience. As a Forbes Travel Guide recommended property, The Cooper Hotel emphasizes the highest standards of guest care and comfort, blending world-class amenities with the historic charm of Charleston, South Carolina. Known for its exceptional attention to detail and personalized service, this boutique hotel offers a refined atmosphere that appeals to discerning travelers seeking both relaxation and cultural immersion. The establishment is committed to maintaining an environment where every guest feels valued and cared for, making it a premier destination in the Charleston hospitality market. The role of the House Car Driver at The Cooper Hotel is a pivotal position that embodies the hotel’s commitment to luxury, discretion, and personalized service. This role is specifically designed for an individual who excels in providing safe, elegant, and seamless transportation services to guests. The House Car Driver is more than just a driver; they are a key ambassador of the hotel’s brand and the overall guest experience. Operating within Charleston and its surrounding areas, the driver ensures guests arrive comfortably and on time to their destinations, including upscale restaurants, shopping centers, event venues, and local attractions. In addition to safe transport, the House Car Driver is responsible for delivering a high level of service that includes assisting with luggage, opening doors, and anticipating guest needs by offering bottled water, amenities, and knowledgeable insights about local culture and landmarks. A hallmark of this position is the capacity to remember repeat guests’ preferences which enhances the tailored experience that guests expect from a luxury hotel in Charleston. The vehicle used is maintained to meticulous standards, ensuring it is clean, fueled, and equipped with thoughtful amenities such as water, mints, sanitizers, and phone chargers. Beyond driving duties, the House Car Driver conducts daily inspections of the vehicle to identify and report maintenance or safety concerns promptly. The role demands a strong adherence to all traffic laws, safety regulations, and internal protocols to guarantee a professional and smooth ride. Furthermore, the driver must engage guests using warmth, respect, and professional discretion, especially when handling VIPs, celebrities, and other high-profile individuals. Collaboration is also an essential element of this role, requiring close communication with hotel departments like Concierge, Front Desk, Valet, and Bell staff to coordinate efficient pick-ups and drop-offs. Keeping accurate records of transportation requests and scheduling ensures the operation runs smoothly, even during high-demand periods where the ability to prioritize multiple transport requests is crucial. Physical demands include the ability to sit and drive for extended periods, assist guests with heavy luggage, and operate the vehicle safely under various weather and traffic conditions. Flexibility in working hours, including evenings, weekends, holidays, and varied shift schedules, is required to meet the dynamic needs of the hotel's guests. This position prioritizes professionalism, confidentiality, and excellent communication skills, aligned with the high expectations set by Forbes 5-Star standards and Southern hospitality traditions. The Cooper Hotel prides itself on being an equal opportunity employer, promoting a diverse and inclusive workforce where employment decisions are based solely on merit and qualifications.

• Minimum 2 years of professional driving experience
• Valid South Carolina driver’s license with a clean driving record
• Impeccable grooming and personal presentation
• Deep knowledge of Charleston's streets, landmarks, and cultural destinations
• Strong communication and interpersonal skills
• Ability to maintain confidentiality, poise, and decorum
• Ability to sit and drive for extended periods and assist guests with luggage up to 50 lbs
• Availability to work evenings, weekends, holidays, and flexible shifts
• Ability to safely operate a luxury vehicle in varying weather and traffic conditions
• Ability to resolve problems, handle conflict, and make effective decisions under pressure
• Good hearing for effective communication with colleagues, guests, and stakeholders