Domino's CSR - 122nd 7232 - Portland Oregon - Quick Hire!

The hiring establishment is a well-recognized pizza restaurant that prides itself on delivering quality products and excellent customer service. This establishment operates in the fast-paced food service industry, specializing in the preparation and delivery of pizzas and related items. Known for its commitment to freshness and customer satisfaction, the restaurant maintains high standards for quality and cleanliness while fostering a team-oriented work environment. The company values hardworking individuals who are eager to learn, contribute to, and uphold its reputation within the community. The Customer Service Representative (CSR) role at this pizza restaurant is a critical position responsible for multiple essential functions. This role involves preparing pizzas for delivery, accurately taking orders both over the phone and in person, and maintaining the overall cleanliness and functionality of the facility. The CSR acts as the front line for customer interaction, meaning professionalism, communication skills, and efficiency in order processing are imperative. Additionally, the role includes operating kitchen equipment such as pizza ovens and maintaining inventory control, ensuring that the restaurant remains stocked and ready to meet customer demand. In this role, employees are expected to handle various physical demands such as standing for extended periods, lifting and carrying supplies that may weigh up to 50 pounds, and performing tasks that require precision and speed, like shaping pizza dough and processing monetary transactions. The environment can range from cold walk-in coolers to hot oven areas, and team members should be prepared for exposure to food odors, cornmeal dust, and varying weather conditions when performing outdoor tasks such as trash removal and delivery duties. Training and orientation are provided on the job to ensure that all team members are equipped with the necessary skills and knowledge to perform their duties proficiently. The CSR must be at least 16 years old to operate ovens and other machinery safely. Strong communication skills are essential, including the ability to comprehend and relay written instructions and verbally engage with customers and coworkers to process orders smoothly via telephone and face-to-face interaction. This position also requires basic math capabilities, such as adding, subtracting, multiplying, and dividing quickly and accurately, including making correct change for customers. Additional skills include motor coordination for handling tools and equipment, computer or touch screen proficiency for order entry, and the ability to handle physical activities such as pushing dollies, climbing stairs, stooping, and reaching to access supplies or clean work areas. Moreover, the CSR role may extend to driver or store management positions where responsibilities include delivering orders to customers, distributing flyers and door hangers within the delivery area, and managing interactions on deliveries. Delivery duties necessitate holding a valid driver’s license, maintaining a safe driving record, using an insured vehicle, and demonstrating navigational abilities to locate addresses efficiently, sometimes involving climbing multiple flights of stairs. The work conditions for delivery include exposure to outdoor elements, requiring the employee to be physically active and alert, particularly during night-time deliveries where far and night vision are important. The company offers a dynamic and engaging work environment that expects commitment, teamwork, and versatility from its employees. It emphasizes safety, customer satisfaction, and high-quality product preparation in its daily operations. This job is ideal for individuals who thrive in fast-paced settings, enjoy interacting with people, and are physically capable of managing the demands of both kitchen tasks and delivery services. If selected, team members will be part of a supportive organization that values each employee’s contributions in delivering exceptional service and delicious food to their customers.

• must be at least 16 years of age
• able to stand for extended periods
• able to lift up to 50 pounds
• basic math competency
• ability to operate kitchen equipment
• good verbal and telephone communication skills
• ability to work under varying temperature conditions
• valid driver’s license and access to insured vehicle for delivery
• willingness to perform cleaning and maintenance tasks
• ability to perform repetitive tasks and work under stress
• good motor coordination