Director Operations I - Quick Hire!

HMSHost at Dayton International Airport, located at 3600 Terminal Drive, Dayton, OH, is an established leader in the food service industry specializing in airport and travel venue dining. HMSHost is a respected company known for offering dynamic and rewarding career opportunities within a diverse and inclusive work environment. The company prides itself on providing excellent service and high-quality dining experiences to millions of travelers annually. With its focus on innovation, employee growth, and community involvement, HMSHost has become a preferred employer for individuals seeking long-term career development in hospitality and food service management. They offer comprehensive benefits including health, dental, and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, company-paid life insurance, tuition reimbursement, employee assistance programs, and opportunities for training and exciting career growth. Their employee referral program also rewards team members who help bring talented individuals into the organization. HMSHost fosters a culture of respect, collaboration, and motivation through various recognition initiatives and continual support for its workforce. Benefits may vary by position, assuring that each role receives tailored support appropriate to its responsibilities. The Director of Operations I role at HMSHost located in Dayton International Airport is a pivotal leadership position responsible for overseeing all revenue-generating activities and operational functions within approximately six restaurants and their staff. The Director ensures that all restaurants operate smoothly with strict adherence to cleanliness, staffing, and business hours while meeting high operational and financial standards. This role holds General Managers and their teams accountable for executing daily operational tasks including opening and closing procedures, inventory management, and compliance with company standards and safety regulations. The Director of Operations I is also tasked with building and sustaining strong relationships with landlords, unions, DBE/joint venture partners, and other key stakeholders, playing a crucial role in the company’s external relations and collaboration efforts. This position requires sound judgment, strategic planning, and leadership skills to direct various aspects of multi-unit restaurant operations. Additional responsibilities include facilitating the development and implementation of budgets, forecasting, and achieving financial goals. The incumbent must engage with regional leadership on financial decisions, purchasing, and loss prevention while ensuring compliance with health and safety standards across the locations. The Director of Operations I also drives employee engagement through coaching, motivation, recognition programs, and maintaining diversity and inclusion initiatives. This role demands a balanced mix of operational expertise, people management, financial acumen, and effective communication skills. Reporting to the Regional Director of Operations, the position requires a flexible schedule to cover different shifts and operating hours to maintain oversight and support across sites. It is an exempt role as per the Fair Labor Standards Act, under the administrative and executive exemption tests. The Director of Operations I position represents the first level in a series of leadership roles with increasing responsibilities, ideal for individuals aiming to grow within the company in hospitality management.

• Education and management knowledge demonstrated through progress toward a bachelor’s degree or equivalent experience
• Multi-unit restaurant management experience including various service styles
• Solid understanding of financial drivers and ability to navigate P&L reports
• Knowledge of restaurant operations, safety, and quality standards
• Ability to build positive relationships with public, team members, executive management, union representatives, and partners
• Strong team management and leadership skills
• Ability to handle multiple priorities, solve problems, and communicate effectively
• Ability to work varied schedule including some opening, busy, and closing shifts