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TGI Friday's is a well-known American restaurant chain celebrated for its vibrant atmosphere, casual dining experience, and a menu that offers classic American dishes with a contemporary twist. With a commitment to delivering exceptional guest experiences, TGI Friday's focuses heavily on providing quality food and service in an inviting environment where guests feel welcome and taken care of. Known for its lively and friendly staff, TGI Friday's operates numerous locations across the country, maintaining consistent brand standards and a commitment to excellence that ensures customers return time and again. As a restaurant management company, TGI Friday's relies on its team of leaders to uphold its brand values, supervise day-to-day operations, and foster a positive culture both for guests and employees. This leadership role is critical in driving the restaurant's success by maximizing guest satisfaction, enhancing sales growth, managing costs, and developing team talent. This position plays a pivotal role in guiding restaurant managers and front and back-of-house team members to deliver an outstanding experience in line with the company’s credo and guiding principles. The role in question is a restaurant leadership position that involves overseeing the operations of a busy TGI Friday's location with a focus on delivering excellent guest service, supporting and developing managers and staff, and managing business performance. The successful candidate will manage 3-6 managers along with all hourly team members on the floor and in the kitchen, ensuring that all operational and financial goals are met while maintaining the highest standards of service and atmosphere. Key responsibilities include managing all daily restaurant operations, supervising managers and team members, handling profit and loss centers, and aligning all behavior with the company’s values. The role involves identifying growth opportunities to increase sales, traffic, and repeat business through effective marketing and local initiatives. Staffing needs are analyzed to ensure a talented and motivated team, with ongoing coaching and development provided for both managers and hourly employees. The restaurant leader will ensure compliance with legal and safety standards, address guest service issues proactively, and perform financial and payroll duties accurately. Decision-making authority includes hiring and terminating team members, managing wage decisions with HR input, and handling employee and guest relations issues in collaboration with appropriate departments. This role influences manager terminations, sales growth strategies, and budgeting activities in partnership with the Director of Operations. Success measures for this position include guest satisfaction, revenue growth, cost control, staffing levels and turnover rates, and the growth and promotion of team members within the organization. With a preferred educational requirement being a 4-year college degree and a minimum of two years of experience in restaurant management—especially familiarity with TGI Friday's recipes, standards, and operational processes—this role demands a hands-on leader proficient in both frontline duties and managerial systems. The ideal candidate must exhibit strong competencies in talent assessment and selection, coaching, leadership, adaptability to change, communication, execution management, guest passion, financial acumen, and problem-solving. This comprehensive leadership role offers a competitive salary of up to $50,000 per year and is a critical part of maintaining TGI Friday’s reputation as a top choice for casual dining and entertainment.

• 4-year college degree preferred
• minimum of 2 years of experience in restaurant management
• extensive knowledge of Friday's recipes, policies and standards
• must be capable of performing all hourly position functions
• knowledge of P.O.S. and back office systems
• strong leadership skills
• excellent communication and interpersonal abilities
• problem-solving skills
• ability to manage financial results
• ability to adapt to change and manage execution
• passion for guest satisfaction