Delta Careers:Manager In Training-CA/WA-West Covina,CA

World Wide Wings is a well-established restaurant franchise specializing in delivering high-quality wings and an exciting dining experience. With a broad presence and commitment to excellence, they focus on providing exceptional food and service while cultivating vibrant community environments for their guests. The company prides itself on its energetic atmosphere, diverse menu options, and a commitment to employee development. The business thrives on maintaining high standards in quality food preparation, guest satisfaction, and operational effectiveness, making it a preferred destination in the casual dining segment. The company is seeking dedicated and dynamic Department Managers to join its leadership team. This full-time, management-level position offers competitive pay ranging from $18.00 to $27.40 per hour and plays a pivotal role in the success of the restaurant. The Department Manager's responsibilities vary depending on the specific area—Heart of House (HOH), Bar Department, or Hospitality—but are unified by shared goals of operational excellence, team management, and guest satisfaction. The Heart of House Department Manager is primarily responsible for managing food and product operations, staff planning, and team development within the kitchen and food preparation areas. This manager ensures food quality, safety, compliance with health regulations, and efficient inventory control. They also contribute to profitability by managing labor and food costs effectively. The role includes assisting the General Manager (GM) with overall restaurant operations and shift supervision. In contrast, the Bar Department Manager focuses on overseeing adult beverage management, including inventory, ordering, and compliance with Responsible Alcohol Service (RAS) laws. They lead recruiting, training, and motivating bartenders and bar servers while controlling beverage costs and maintaining high service standards. This manager also works on developing sales-building incentives for the bar department. The Hospitality Manager role centers on the dining room service experience, managing team member allocation, training, and development to ensure an outstanding guest experience. They uphold hospitality standards, oversee safety, and support local marketing initiatives to drive guest traffic. All managers are entrusted with staffing, recruitment, succession planning, conducting performance evaluations, maintaining training standards, and motivating their teams through incentive programs. They collaborate across departments to ensure cohesive operations and share coaching responsibilities under the guidance of the General Manager. Department Managers are also accountable for administrative duties such as inventory management, invoice processing, and equipment maintenance reporting. This position requires an individual with excellent organizational and communication skills who can thrive in a fast-paced, results-driven environment. Managers must be proactive in identifying opportunities for guest engagement and operational improvements, utilizing performance measurement tools like GEM, QSCs, audits, and profit and loss statements to inform decision-making and problem resolution. Physical demands include standing and walking extensively, lifting up to 50 pounds, and performing various tasks involving bending, reaching, and handling restaurant equipment. In summary, World Wide Wings seeks passionate leaders committed to fostering a fun, exciting restaurant environment for guests and team members alike. With a focus on quality, service, and operational success, the Department Manager role offers rewarding career advancement opportunities within a collaborative and supportive company structure.

• highly motivated, self-directed and results driven
• strong attention to detail
• professional communication skills
• ability to lift 50 pounds regularly
• valid driver's license
• satisfactory background check
• completion of high school or equivalent
• experience managing a full bar preferred
• ability to work irregular hours including nights, weekends and holidays
• ability to stand and walk for long periods
• ability to use restaurant equipment
• ability to maintain confidential information and enforce company policies
• willingness to be on-call 24 hours
• completion of management certification
• ability to adapt to changing duties as necessary