Recent Job Opening:Guest Service Agent-Part Time-$18+/hr!-Quick Hire!
Posted on October 24, 2025
Your Next Step in Grand Rapids, MI, USA
Position: Guest Service Agent- Part Time- $18+/hr! - Quick Hire! (Based in Grand Rapids, MI, USA) Employer: Drury Hotels Company, LLC (Hiring in Grand Rapids, MI, USA) Location: Grand Rapids, MI, USA, MI Status: New Grand Rapids, MI, USA listing (actively interviewing).
Pay: $18-$18/Hour (approx. $21.5k/Year) Benefits: A comprehensive benefits package is included. Stable workload with modern tooling and processes.
Responsibilities
Apply your your professional skills skills at our Grand Rapids, MI, USA location.
- This Grand Rapids, MI, USA-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Drury Hotels Company, LLC team in Grand Rapids, MI, USA, MI is growing.
- Benefit from working in Grand Rapids, MI, USA, a key hub for the a dynamic industry.
Drury Hotels is a renowned hospitality company that prides itself on creating a welcoming and inclusive environment where every team member feels valued, appreciated, and empowered to excel. With numerous properties across the United States, Drury Hotels is dedicated to delivering exceptional guest experiences while fostering a supportive workplace culture. The company emphasizes work-life balance, offers career growth opportunities, and provides comprehensive benefits to its employees. Rated among Newsweek's America's Greatest Workplaces 2025, Drury Hotels continuously invests in its team members' well-being, professional development, and overall job satisfaction.
Located at 5175 28th Street SE in Grand Rapids, Michigan, Drury Hotels is currently seeking enthusiastic and dedicated individuals to join their team in a part-time capacity. This position offers a starting wage of $18 per hour and a schedule of approximately 24 hours per week. Employees in this role also benefit from earned time off, a flexible work schedule, and various incentives, making it an attractive opportunity for those interested in the hospitality industry.
The role primarily involves serving as the friendly and helpful face of the hotel, ensuring guests enjoy a positive and memorable experience from the moment they arrive until their departure. As a front desk team member, you will be responsible for greeting guests warmly, efficiently handling check-ins and check-outs, promoting company programs, maintaining accurate guest records, managing cash transactions, monitoring guest satisfaction, and resolving any issues with professionalism and care. Additionally, this position includes assisting with breakfast and evening services, which may involve food preparation, setup, guest hosting, bartending, and cleanup duties.
Drury Hotels places a strong emphasis on integrity, service, and hospitality, encouraging team members to embody these values while engaging with guests and co-workers. This role requires a positive and proactive mindset, excellent communication skills, and the ability to multitask effectively. Whether working independently or as part of a team, you'll contribute to maintaining the high standards that define the Drury culture.
Joining Drury Hotels not only means becoming part of a respected hospitality brand but also gaining access to an array of employee benefits including quarterly bonuses, paid time off, health coverage options, retirement plans with company matching, and opportunities for career advancement through mentorship and training programs. The company’s commitment to employee growth is evident in its record of over 200 internal promotions this year alone.
This position is ideal for someone who thrives in a dynamic and customer-focused environment, enjoys building relationships, and desires a job where they can truly belong and make a difference. Immediate hiring is underway, making it a great opportunity for individuals ready to embark on or continue their journey in the hospitality field with a company that values their contributions and supports their success.
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work 24 hours per week including flexible scheduling
- Excellent communication skills
- Basic math skills for cash handling
- Ability to maintain professionalism under pressure
- Willingness to work independently and as part of a team