Delta Careers:General Manager-Huntington,WV(Huntington,WV,USA)

Burger King is a globally recognized fast-food restaurant chain known for its flame-grilled burgers and fast, friendly service. With thousands of locations worldwide, Burger King focuses on providing quality food and a positive customer experience in a bustling and dynamic environment. The company operates through a franchise model, creating opportunities for local entrepreneurs and managers to run successful businesses under the company's brand and standards. The working environment at Burger King is fast-paced and requires dedication to maintain product quality, operational efficiency, and customer satisfaction consistently. The role of General Manager at Burger King is a leadership position responsible for overseeing all aspects of daily restaurant operations for a single location with 10 to 45 employees. The General Manager ensures that the restaurant meets its goals related to guest satisfaction, sales growth, profitability, and staff retention. This position requires strong management skills and the ability to lead a diverse team effectively across multiple shifts. As the key person managing the restaurant, the General Manager is responsible for financial controls, people development, and regulatory compliance, including adherence to Burger King’s internal standards and legal requirements. The General Manager leads a management team that includes Shift Coordinators and Assistant Managers, working under the supervision of a District Manager. This leadership role demands flexibility, including the willingness to work long or irregular hours, such as evenings, weekends, and holidays, ensuring smooth operations during peak and off-peak times. The General Manager will interact regularly with team members, management staff, district leadership, customers, and external vendors to maintain operational excellence and a positive customer experience. Key responsibilities include maintaining a clean, organized restaurant environment; ensuring food quality; overseeing hiring and training; managing inventory and procurement; handling administrative duties; implementing marketing initiatives; controlling labor costs; monitoring financial performance; and maintaining compliance with safety and security standards. The General Manager is also tasked with fostering a customer-centric culture, managing employee performance, and driving continuous improvement in all facets of restaurant operations. Candidates for this position should have excellent communication and interpersonal skills, a professional appearance, and the ability to prioritize tasks and resolve issues quickly. A strong understanding of budgeting, business analysis, and operational procedures is important, as is proficiency with technology used in restaurant management. The ability to work in a fast-paced environment for 50 to 65 hours weekly and perform physically demanding tasks while maintaining a focus on customer service excellence is essential. This role offers a rewarding management opportunity in the fast-food industry, fostering career growth and skill development in operations management and team leadership.

• Must be 18 years of age or older
• has an automobile with the required insurance coverage available to drive for the company
• valid driver's license
• 1-2 years of restaurant management experience
• complete all internal certification programs