De Witt,NY,USA Service Manager-$59000 To $73000 Per YEAR with

Texas Roadhouse is a renowned restaurant chain known for its commitment to delivering high-quality steaks alongside legendary food and exceptional customer service. Established as a people-first company, Texas Roadhouse emphasizes creating a welcoming atmosphere not only for its guests but also for its employees, who are affectionately called 'Roadies.' The brand has cultivated a culture that values teamwork, respect, and enthusiasm, making it a sought-after place to work in the restaurant industry. Their mission is not only to serve great food but also to foster an environment where employees feel valued, grow professionally, and are prepared for future opportunities within the company. The Service Manager role at Texas Roadhouse is pivotal in maintaining the company’s high standards for customer service and operational excellence. This full-time position offers an attractive salary range of $59,000 to $73,000 and involves overseeing all Front of House daily operations. The Service Manager is responsible for managing employees, driving sales, and ensuring guest satisfaction through the delivery of legendary food and service. Beyond managing the team, this role involves enforcing compliance with employment policies and safety standards, as well as directing comprehensive training programs for the Front of House staff. In this role, the Service Manager actively evaluates employee performance and provides coaching and disciplinary measures where necessary. They are responsible for managing liquor orders, controlling costs, and enforcing applicable liquor laws under Responsible Alcohol Service guidelines. A critical aspect of their duties includes the development of key employees, including assistant managers and hourly team members, by giving daily feedback in one-on-one sessions. The Service Manager also plays a central role in recruitment, from reviewing applications to interviewing and hiring Front of House employees. Scheduling and task delegation fall under the Service Manager’s scope, ensuring the restaurant operates smoothly by assigning hours and work tasks before, during, and after open hours. They foster a fun, safe work environment by living the company’s core values and organizing events such as contests, theme nights, and staff incentives. Knowledge of and strict adherence to safe food handling procedures are essential components of the role to maintain health and safety standards. Texas Roadhouse offers a dynamic and supportive culture with flexible work schedules and opportunities for personal growth. Employees benefit from restaurant discounts, friendly competitions, and formal training as part of the company’s commitment to career development. The organization offers a comprehensive total rewards package for eligible Restaurant Managers after 30 days, which includes healthcare options, paid time off, adoption assistance, disability insurance, retirement plans, and more. This package highlights Texas Roadhouse's dedication not only to its guests but also to the well-being and advancement of its employees. As an equal opportunity employer, Texas Roadhouse promotes diversity and inclusivity and welcomes applicants from all backgrounds to join their team. Working as a Service Manager at Texas Roadhouse means embracing a leadership position in a vibrant, continuously growing restaurant where you will be recognized and rewarded for your commitment to legendary service and operational excellence.

• high school diploma or equivalent
• prior experience in a supervisory or management role in the restaurant industry
• knowledge of employment policies and labor laws
• ability to work flexible hours including evenings, weekends, and holidays
• strong customer service orientation
• basic computer skills for scheduling and reporting
• capability to handle multiple tasks in a fast-paced environment