Customs Brokerage Rep II Tues- Sat (T-F 8am-430pm, Sat 6am-230pm)

UPS is a globally recognized leader in logistics and package delivery services, consistently ranked among the Fortune Global 500 companies. With a rich history of innovation and commitment to excellence, UPS operates a vast network that delivers packages and supply chain services across the world. The company prides itself on fostering a rewarding culture where talented teams collaborate, learn, and grow to achieve their fullest potential. At UPS, the blend of skill and passion drives success, and the organization is dedicated to cultivating leadership at every level. Employment at UPS offers the chance to work in a dynamic, fast-paced environment where employees are empowered to be their best. This role is a permanent position within the company, emphasizing stability and growth potential for the right candidate. The Customs Brokerage Specialist position is an integral part of UPS's customs operations team. This role involves troubleshooting and resolving documentation discrepancies with customers and foreign origins to ensure smooth and compliant customs transactions. The Specialist audits commercial documents and applies harmonized tariff schedule codes to guarantee accurate duty assessments and adherence to all federal requirements. This position also manages general customs brokerage activities alongside routine office and data entry responsibilities. Key responsibilities include the preparation and submission of customs entries, coordination with international and domestic carriers, overseas offices, and importers to forward freight efficiently to designated locations. The Specialist follows up on the clearance processes for all prepared entries, ensuring timely compliance. Effective communication of documentation discrepancies to clients and supervisors is essential, as is coordinating freight delivery and resolving finance and accounting reconciliation issues that arise. The role requires filing entries through the GBS-CM system accurately and in a timely manner, including scanning entries into the imaging system while meeting sensitive time restrictions. Administrative duties are also a part of this role, requiring the preparation of reports, presentations, and analyses using various software and databases. Daily follow-up on documentation discrepancies demands strong troubleshooting skills and effective verbal and written communication with customers and foreign entities. The ability to establish and maintain strong client relationships is critical to success in this position. Additionally, this role may require working on a weekend schedule on a departmental rotation basis and potentially during holidays, depending on operational needs and account requirements. UPS respects and values diversity, ensuring a workplace free from discrimination, harassment, and retaliation. The company is an equal opportunity employer, committed to fair treatment and inclusion regardless of race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other legally protected characteristic. Candidates must be U.S. citizens, nationals, permanent residents, or possess authorization to work in the U.S. for this employer, aligning with federal employment regulations. This position offers the opportunity to join a respected global organization where your contributions will directly impact efficient international trade and compliance with customs regulations, offering a fulfilling career path with UPS.

• Must be a U.S. citizen or national, or authorized to work in the U.S.
• High school diploma or equivalent
• Basic knowledge of customs operations and regulations
• Basic computer proficiency
• Ability to communicate effectively
• Willingness to work weekend or holiday shifts as required
• Ability to manage multiple tasks and attention to detail