Customer Service Representative- Lot Attendant

U-Haul is a well-established company that has been serving the moving needs of customers since 1945. Founded by L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, U-Haul was created to address the widespread demand for do-it-yourself moving equipment that could be rented on a one-way, nationwide basis across the U.S. and Canada. The company revolutionized the moving industry by spreading the cost of equipment ownership among many users, much like the transformation of the pioneer wagon into the iconic orange U-Haul trailers. U-Haul Holding Company and its family of companies focus strongly on building a culture of health and wellness for their employees. Since February 2020, they have implemented a policy in certain states to decline hiring individuals who use nicotine products, in line with broader health initiatives. U-Haul is currently hiring for the position of Customer Service Representative - Lot Attendant. This role is perfect for individuals who enjoy interacting with people and providing helpful service. As a Customer Service Representative, you will be the face of U-Haul’s exceptional customer service, working as part of a supportive team to ensure customers receive the assistance they need. This position combines customer service responsibilities with hands-on duties involving inspecting, maintaining, and managing U-Haul equipment such as trucks, trailers, and moving supplies. The role offers an exciting opportunity to use modern smartphone-based U-Scan technology to track rentals and inventory efficiently and to assist customers both inside and outside the U-Haul center. Your responsibilities will also include physically moving and hooking up U-Haul trucks and trailers, cleaning and inspecting equipment including checking fluids, and preparing rental invoices. You’ll have the chance to earn certifications for propane filling and forklift driving, further enhancing your skills and career prospects. Moreover, U-Haul promotes ongoing employee education through their U-Haul University program, emphasizing continuous learning and development. The hiring process values immediate engagement with a 'Hire Fast, Pay Fast' motto, allowing you to start quickly and get paid right away. Candidates can participate in two paid hands-on working interviews and receive a $100 hiring bonus. Additionally, successful completion of the U-Haul Equipment Inspection and Verification certification awards a $300 cash bonus. These incentives, combined with career stability and advancement opportunities, make this a compelling position for motivated and friendly individuals. U-Haul also offers an attractive benefits package including health insurance, prescription plans (if eligible), paid holidays, vacation and sick days, life insurance, legal programs, auto and home insurance, and various discounts on technology and travel. Financial wellness benefits include a 401(k) savings plan, employee stock ownership plan (ESOP), and educational programs like Dave Ramsey’s SmartDollar. Health-related benefits extend to dental and vision care, business travel insurance, and critical illness coverage among others. Working as a Customer Service Representative - Lot Attendant at U-Haul involves moderate physical activity and safety precautions such as wearing protective gear when necessary. The role is suitable for those who can handle physical exertion including standing for long periods, moving equipment weighing a minimum of 50 pounds, and working indoors and outdoors in variable conditions. U-Haul is an equal opportunity employer committed to fair employment practices and provides accommodations for applicants during the selection process as needed.

• Valid driver’s license and ability to maintain a good driving record
• high school diploma or equivalent