Customer Service - Dental Insurance

Cardenas Markets is a well-established retail grocery store chain committed to delivering exceptional quality and customer service to diverse communities. With a rich heritage rooted in integrity, respect, and collaboration, Cardenas Markets fosters a workplace environment where smart, driven individuals come together to serve customers and support one another. The company emphasizes professional, personal, and financial growth, providing employees the opportunity to develop their careers alongside talented colleagues who share a genuine passion for serving communities. Established as a market leader in the grocery sector, Cardenas Markets prides itself on its core values that shape the way employees work and interact with customers. These shared values promote a culture of honesty, mutual respect, and teamwork, creating a positive and inclusive environment that contributes to the company's overall success and reputation. Cardena Market's commitment to excellence extends beyond products to embracing the unique perspectives and energies of its employees to foster innovation and continuous improvement. This inclusive culture ensures that every member of the team feels valued and supported in achieving their potential. The Customer Service position at Cardenas Markets is pivotal in enhancing the customer shopping experience through attentive service and accurate cash handling at the front end of the store. This role functions as the face of the company by greeting and assisting customers in a friendly, service-oriented manner while embodying the company’s core values. With a competitive compensation rate of $19.25 per hour, the position offers candidates a rewarding career path within a supportive and dynamic retail environment. The customer service representative plays a vital role in the operational flow by handling cash transactions, operating point-of-sale (POS) equipment, and supporting the Frontend Manager when necessary, ensuring smooth daily store operations. The individual is expected to maintain high standards for cleanliness, safety, and organization and to contribute positively to a team-oriented workplace by fostering good relationships with both customers and colleagues. This position requires dedication to providing outstanding service by understanding and responding thoughtfully to customer inquiries or concerns, processing returns and refunds, and maintaining balanced cash drawers. Additionally, the role is responsible for scheduling coverage for break periods among cashiers and courtesy clerks, completing shift procedures accurately, and supporting overall store presentation. Successful candidates will thrive in a fast-paced, customer-focused setting and have a demonstrated ability to work compassionately and efficiently. The position demands walking and standing continuously throughout shifts and the physical ability to lift merchandise up to 30 pounds occasionally, reflecting the interactive and active nature of the job. Cardenas Markets invites motivated individuals with a passion for customer service and a commitment to its values to join their team and enjoy opportunities for growth and meaningful contributions to their communities.

• Ability to walk continuously throughout shift while moving about the store and handling merchandise
• ability to stand continuously throughout shift
• ability to lift up to 20 lbs and occasionally lift up to 30 lbs
• strong communication skills
• honesty and integrity
• basic math skills
• cash handling experience
• availability to work flexible hours
• high school diploma or equivalent preferred