Customer Service Associate - Dental

PGA TOUR Superstore is a leading specialty retailer dedicated to serving golf and tennis enthusiasts with the highest level of customer service and expertise. As part of the prestigious Arthur M. Blank Family of Businesses, PGA TOUR Superstore embodies a family-oriented culture that inspires and supports its employees while driving growth in the sporting goods retail market. Known as "Golf's Happy Place," PGA TOUR Superstore continuously aims to inspire people through golf and tennis, promoting a welcoming environment where passion for the sports translates into exceptional customer experiences and community engagement. This establishment offers a dynamic and inclusive workplace that values self-motivated, enthusiastic, and flexible individuals from diverse backgrounds. PGA TOUR Superstore is committed to creating opportunities for personal and professional growth, emphasizing its core value of putting people first, including both its customers and associates. The company's dedication to health, wellness, work-life balance, and career development truly sets it apart as a top employer in the retail sports industry. The role of a Retail Customer Service Representative (Cashier) at PGA TOUR Superstore is essential in elevating the customer experience by delivering friendly, knowledgeable, and efficient service at checkout. This position is excellent for individuals passionate about hospitality and sports retail, eager to contribute to a positive environment while engaging with customers. The job pays a starting hourly wage of $15 and involves responsibilities ranging from handling cash transactions to assisting customers with information about promotions and store programs. The Retail Customer Service Representative champions the company’s “Customer First” philosophy by ensuring every customer experiences a smooth and pleasant checkout process. Employees in this role must be well-informed about store policies, procedures, and special offers, ensuring operational standards are met consistently. Flexibility in work schedules is expected, including availability for nights, weekends, and holidays as needed to meet customer demand and business needs. Beyond customer interaction, this role involves physical activities such as standing for extended periods, climbing ladders, and lifting boxes up to 30 pounds. PGA TOUR Superstore supports its employees by offering a wide range of benefits including medical, dental, and vision coverage from day one for full-time associates, a 25% associate discount, and reimbursement for annual PGA, LPGA, or USGTF dues. The company also fosters community involvement with initiatives like a Matching Gift Program and support for The First Tee, highlighting a strong commitment to giving back. PGA TOUR Superstore is an equal opportunity employer that embraces diversity and inclusion, fostering a respectful workplace free from discrimination of any kind. Employees are encouraged to report any concerns to Human Resources through a secure and supportive process. The company firmly prohibits retaliation and strives to maintain a safe and equitable work environment. This focus on integrity and respect further enhances the positive culture at PGA TOUR Superstore, making it not just a place to work but a community to grow and thrive.

• Minimum 1 year cash handling and/or customer service experience
• Must be able to stand for extended periods of time, climb a ladder, and lift a 30 lb box overhead
• Flexibility to work a varied retail schedule including nights, weekends, and holidays
• GED or high school diploma
• Must be self-motivated and enthusiastic
• Ability to provide excellent customer service
• Must adhere to company policies and procedures