Clinical Concierge Medical Assistant (MA-C) - Urgent Care

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest. Indigo Urgent Care has earned a stellar reputation with over 250,000 5-star reviews, reflecting its commitment to providing high-quality healthcare services. The company is dedicated to transforming healthcare through a truly people-centered approach that makes the experience simpler, friendlier, and more accessible for all patients. With over 40 clinics located across Washington and Idaho, as well as convenient virtual care options, Indigo delivers world-class healthcare when and where people need it most. This extensive network and commitment to patient care make Indigo Urgent Care a trusted choice for urgent medical needs in the region. The Clinical Concierge Medical Assistant position at Indigo Urgent Care offers an exciting opportunity to expand your role in healthcare. This full-time equivalent (FTE) position is approximately 0.9, with day shifts scheduled from 8 am to 8 pm, typically covering three 12-hour shifts. Indigo offers a competitive compensation package with a salary ranging from $22.12 to $31.82 per hour, influenced by factors such as skill set, experience, certifications, and education. Additionally, this role provides unique earning potential through various incentives such as a sign-on bonus up to $7,500 for external candidates including new graduates and experienced medical assistants, an Indigo premium of $2.50 per hour for all hours worked, additional premiums for X-Ray certification, weekend differentials, extra shift and float incentives, as well as a monthly Indigo Incentive Program with payout rates up to $300 per month. As a Clinical Concierge Medical Assistant, you will play a pivotal role in delivering exceptional healthcare services by performing clinical tasks and coordinating patient care within the scope of an MA-C license. The role requires close collaboration with physicians, clinical staff, front office personnel, and clinic management to ensure comprehensive healthcare outcomes and excellent patient experiences. Your responsibilities will include advocating for ethical and holistic care, creating a safe and supportive environment for patients, and integrating specialized knowledge and standards to provide consistent care excellence. Indigo places a strong emphasis on team-based care models, flexible schedules, modern technology-enabled clinics, and career growth opportunities such as leadership pathways, mentorship, and tuition reimbursement programs. These factors combine to create a supportive and dynamic work environment focused on patient-centered care and employee satisfaction. Indigo Urgent Care also offers an outstanding benefits package including medical, dental, and vision plans with generous employer-paid contributions, life insurance, short- and long-term disability coverage, and various retirement savings options. Paid time off is generous and includes extended illness leave and wellness programs with dedicated mental health coaching and services to support a healthy work-life balance. Overall, this position not only provides a meaningful opportunity to impact patient care positively but also supports career development and personal well-being within a leading healthcare organization.

• washington state medical assistant-certified (MA-C)
• current BLS certification or willingness to obtain
• minimum one year experience in physician’s office or medical facility preferred
• willing to work 0.9 FTE with day shifts 8am-8pm
• able to obtain WA DOH MA-R certification within 45 days if applicable
• for Idaho applicants, current CMA certification by AAMA, NHA or NCCT
• WA state MA-C or MA-R license endorsed by Indigo within 30 days for Idaho roles
• exceptions for externship or residency program candidates with active or pending MA-R certification