Customer Experience Specialist/Concierge - Apply Now!

Camellia at Deerwood is a premier senior living community dedicated to enriching the lives of its residents through compassionate care, exceptional service, and a supportive environment. With a focus on creating a family-like atmosphere, Camellia at Deerwood strives to provide an outstanding living experience that respects the dignity and independence of all residents. Nestled in a welcoming and serene location, the community offers a range of personalized services and amenities designed to enhance the daily lives of seniors. The dedicated team at Camellia at Deerwood works tirelessly to foster a sense of belonging and well-being for residents, their families, and guests. They cultivate an environment where compassion, respect, and excellence are at the forefront of every interaction. The role of the Front Desk Concierge at Camellia at Deerwood is vital as this position serves as the first point of contact for everyone entering the community. This full-time opportunity, with a competitive pay rate of $16.00 per hour, requires someone who is not only organized and professional but also genuinely passionate about working with seniors and fostering positive relationships. The Front Desk Concierge is responsible for answering incoming calls, greeting guests warmly, managing resident requests, and assisting with administrative tasks that contribute to the smooth operation of the community. This role demands strong interpersonal skills, attention to detail, and the ability to multitask in a dynamic environment. In addition to being a welcoming face for the community, the Front Desk Concierge supports various departments by coordinating wellness appointments, managing mail, scheduling maintenance requests, and assisting with recruitment efforts. The position also involves maintaining an organized and professional lobby area, ensuring the community's high standards are upheld. Employees in this role benefit from a comprehensive range of perks including paid time off, health and dental insurance, 401k with employer matching, life insurance, disability coverages, referral bonuses, tuition reimbursement, and an employee assistance program. Camellia at Deerwood values their employees highly and is committed to providing a supportive workplace where professional growth and meaningful contributions to the community are encouraged. Joining Camellia at Deerwood means becoming part of a team dedicated to making a positive impact on the lives of seniors every day.

• High school diploma or GED
• One year of office or hospitality experience preferred
• Experience in general office procedures and computers
• Ability to speak and write English
• Excellent customer service skills
• Ability to lift and carry up to 40 pounds
• Professional appearance and good personal hygiene
• Ability to maintain confidentiality
• Completion of drug testing and criminal background check