AeroCareers Job Posting: Crew Member - $19.1 per HOUR at HMSHost - Shake Shack. This is a Full-Time role in Boston, MA, USA, MA. Salary: From $19.

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Crew Member - $19.1 per HOUR

Posted on October 24, 2025

Boston, MA, USA, MA Full-Time From $19
Shake Shack is a renowned fast-casual restaurant chain known for its high-quality burgers, shakes, and fries. Located at Boston Logan International Airport Terminal 3 Gate C25 in Boston, MA, this Shake Shack branch is operated by HMSHost, a global leader in managing dining experiences in travel venues. HMSHost is widely recognized for its commitment to employee development and providing excellent benefits, which makes it an attractive employer for those interested in fast food service roles in dynamic, high-traffic locations such as airports. HMSHost's partnership with Shake Shack offers employees the opportunity to work in a vibrant setting that combines quality food preparation with exceptional customer service. The company emphasizes creating a positive work environment where employees can engage with customers, develop their skills, and grow their careers. In this role, the Crew Member will be primarily responsible for supporting various aspects of daily operations, ensuring cleanliness and safety, and maintaining stock levels to keep the establishment running efficiently. The Crew Member position is a non-exempt role, ideal for individuals who thrive on teamwork, enjoy fast-paced environments, and have a passion for delivering outstanding customer experiences. The job duties include cleaning food and stock areas, operating kitchen equipment such as fryers and microwaves, managing the food preparation production line, and assisting in various kitchen areas. Additionally, Crew Members play a key role in customer interaction by greeting patrons warmly and providing service that aligns with HMSHost’s high standards. HMSHost also prioritizes employee well-being by offering a comprehensive benefits package that includes health, dental, and vision insurance, as well as generous paid time off, holiday pay, and meal benefits suited to those working in food service. Furthermore, crew members can take advantage of a 401(k) retirement plan with company matching, company-paid life insurance, tuition reimbursement, and employee assistance programs. The employment with HMSHost at Shake Shack is an excellent starting point for those seeking steady employment in the hospitality industry as it provides training and numerous opportunities for career growth. The work environment requires physical stamina since the job involves standing, bending, twisting, and lifting, along with effective communication skills to interact with customers and coworkers professionally. Previous customer service or cash handling experience is preferred but not mandatory, as HMSHost provides the necessary training for new hires. This role is well-suited for individuals who want to work in a reputable company that values diversity and inclusion. HMSHost maintains an equal opportunity employment policy, ensuring that all team members receive fair treatment regardless of race, gender, age, disability, or other protected characteristics. Working at Shake Shack through HMSHost can serve as a rewarding career opportunity within the thriving food service sector at a major travel hub like Boston Logan International Airport.
  • Must be at least 18 years old
  • Ability to bend, twist, and stand for extended periods
  • Must be able to speak, read, and comprehend instructions and policies
  • Must demonstrate a friendly, outgoing demeanor
  • Ability to handle physical demands of the job including lifting and moving supplies
  • Availability to work flexible hours including weekends and holidays
  • Willingness to comply with all HMSHost policies and safety regulations